I had the pleasure of spending a weekend here with my girlfriend and her teenage niece.
Check in was a breeze. Unfortunately, they were booked solid for a holiday weekend, so no upgrades were available. Nevertheless, our room was very spacious and comfortable. It was furnished with a king size bed with two bedside tables; a 'kitchen credenza' with a fridge, microwave and coffee maker; a queen sized fold-out sofa with a large, square leather ottoman; a dresser with a large television and a desk with a comfortable desk chair. There was ample closet space, and the bathroom was spacious and well-appointed. The entire room was clean and updated.
As a Hilton HHonors Diamond member, we had free breakfast each morning. The service and the food in the restaurant was excellent. The manager and the servers were all friendly and accommodating. The selection on the cold buffet was impressive and well-stocked.
The staff at the front desk were consistently friendly and helpful.
The indoor pool and spa area is clean and well maintained. The whirlpool spa was nice and warm, and the swimming pool was pleasantly cool. There are showeres for cleaning off before and after your dip. There are also plenty of towels so that you don't have to bring your bath towels down from your room.
A caveat: The bedside table lamps are controlled by a light switch. The outlets built into the lamps do not work when the switch is off. Don't use these to recharge electronic devices while you sleep! There are plenty of other outlets, though.
A small suggestion: It's a little tricky to get to the hotel from the Airport Parkway. As you're coming south from Ottawa on the Parkway, you can see the hotel off to your left, but you need to exit to the right in order to get to the hotel. A sign indicating where to exit the parkway for the hotel would be helpful. If you have a GPS device, this probably isn't a problem. Unfortunately, my GPS is on my phone, and I had data roaming turned off (I'm from the US) to save money.
The hotel is convenient to the airport and to Carleton University. It's about a 15 minute drive from downtown Ottawa. From Ottawa, just take Bronson Avenue (it's one of the exits from 417) south. It turns into the Airport Parkway after a few miles.
In the past, I've stayed at the Hampton Inn on Coventry Road. The Hampton Inn is closer to downtown Ottawa and slightly less expensive, but the Hilton Garden Inn is a much nicer property. If you're a Hilton HHonors member, these are the two choices you'll be considering (along with the Hilton across the river in Gatineau). I would say that the Hilton Garden Inn is worth the slightly longer drive. If you're visiting Carleton University, staying here is a no brainer.
I would definitely stay here again.
- Official Description (provided by the hotel):
- At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more less
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- Also Known As:
- Hilton Garden Inn Ottawa Airport Hotel Ottawa
- Ottawa Hilton