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“Run if you can! Don't even go near this place! Terrible!”
1 of 5 bubbles Review of 1000 Sushi Islands - CLOSED

1000 Sushi Islands
Price range: $15 - $20
Cuisines: Japanese, Sushi, Asian
Dining options: Dinner, Lunch, Seating, Serves Alcohol, Takeout
Restaurant details
Dining options: Dinner, Lunch, Seating, Serves Alcohol, Takeout
Ottawa, Canada
Level Contributor
54 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
“Run if you can! Don't even go near this place! Terrible!”
1 of 5 bubbles Reviewed April 7, 2012

Terrible service! Food is not fresh at all! Run if you can. Went to this place last week with a few friends, they had made so many mistakes bringing us the wrong sushi which was belong to other customer. When our food arrived, the sushi tastes rotten, not fresh! I have been to many sushi restaurants and so far this is the worst place. Service was terrible, probably because of language barrier. Many waitress spoke mostly Chinese, lottle bit of Englishand they are not Japanese by the way. Anyway, save your money, go some place else.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Worldtluxtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

42 reviews from our community

Visitor rating
    7
    15
    12
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Ottawa, Canada
Level Contributor
72 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Food is good for the price paid...but don't expect too much from the service!”
3 of 5 bubbles Reviewed March 27, 2012

This restaurant is a friend's favourite sushi restaurant. 8 out of the 10 times we hang out, we'd go to 1000 sushi island.

A Japanese friend took me to a sushi restaurant in Osaka, Japan and I know what real authentic sushi tastes like. So this restaurant is definitely not authentic Japanese. The All-you-can-eat Japanese restaurants in Ottawa are owned by Chinese. And you will never be able to find good quality authentic Japanese food at an All-you-can-eat restaurant. So I always adjust my expectations on food quality when I'm at any all-you-can-eat places. I find the food so-so and the quality is inconsistent each visit.

The service is below average most of the time, but there would be the occasional great service (10% of the time). The last time we went, we requested for a pitcher of water, extra wasabi and ginger and the server actually replied "OK" and rolled her eyes at the same time. And yes, like another fellow trip-advisor member commented, most of the servers understand and speak minimal English. Sometimes, it is frustrating to ask questions about items on the menu. As for orders, we just have to fill out the order card including the quantity of serving. There were times when not everything on the order card was served, and so what we usually do is keep a copy of our order to keep track of what we've ordered and what's been delivered.

Well, we're there for the food and with the price that we pay (C$20+ for all-you-can-eat), we expect basic service. If you are looking for service, this is not a place for you.

They used to have the meal stamp cards where when you've collected all 10 stamps, you get a meal free the next time you eat there. They took that away for about a year but its back again. This is an additional incentive for us to return...despite the crappy service. ;)

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Holidays_addict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Good food,terrible service.”
3 of 5 bubbles Reviewed March 8, 2012

The food wasn't bad but I've stopped going there because of the service.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Erikahanami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
92 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Quantity over quality”
3 of 5 bubbles Reviewed March 3, 2012

Strange little sushi joint. The food is definitely fresh but the concept of flat pricing for all you can eat yields remarkably inconsistent quality. The same item can show up in 3 or 4 different variations depending on who did the rolling and how adept / patient they are. Some of our orders showed up looking like a trained monkey had done the assembly.

The wait staff as a whole are harried and flustered, resulting in indifferent service. There is absolutely a language issue as questions about the menu are either ignored or misunderstood. Despite the fact that orders are submitted on a card that is filled in by patrons many items simply never arrive, or show up half an hour late.

Much of the food was delicious but there were simply too many screw ups for me to make a positive recommendation.

  • Visited January 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank AlejandroNorte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Multiple visits, consistent quality.”
3 of 5 bubbles Reviewed February 28, 2012

Good food, ok service. I've been multiple times for their all you can eat sushi and have never been disapointed. Good sized menu for those looking to experiment with options.

Visited December 2011
Helpful?
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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