I usually always go to Giovanni's in Little Italy in Ottawa but I thought it may be to upscale to go with my 3 children (11, 8, 7) and mother in law. So we decided to try something new. I should of gone to Giovanni's. the prices are similar, the food is not as good and the difference in the service is huge.
we were relegated to a back room by ourselves, which at first I thought was nice since it was almost like having a private room. I had never been at a restaurant where they just give you a pitcher of water and some glasses and you serve yourself. If I wanted this kind of service I would have stayed home.
They took about 20 minutes to take the order. They took another 20 minutes to deliver the salads/appetizers and once they finally returned again I asked if they could please bring some bread and was told by the waiter to be "calm" and not be in a hurry? It was bizarre. the appetizers were already out and there was no bread after 40 min? when was it going to come? when the food finally came out, it was ok. the calamar is frozen (perfect circular rings). the pasta sauces were average. It was one of those meals that I was happy once it ended.
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