Friends had highly recommended. We were made clearly aware of the premium prices charged Fraser Cafe. Expectations were high. But our dining experience there was our biggest disappointment in a very long long while.
The space is cramped and tables are way too close to each other. This was exasperated by the restaurants's heat being turned up to an unbearable level. When our server came over to our table to explain the evening's specials, his eyes shifted to the couple at the table next to our's and it was unclear which table's diners he was talking to. Seemed like he was addressing the two tables at the same time.. When I asked him what the charcuterie app included, he replied 'do you mean the cheese or meat?'. I replied 'both!'
We ordered a dozen oysters and said to the server that we'd think about other apps and mains while we ate them. He shot back that we should order our main courses immediately so that the kitchen could start preparing them. He made us feel rushed which was surprising since the restaurant was far from full on this Saturday night.
The food itself was quite good but not good enough to justify the top-of-the-market pricing. Combined with the ham-fisted service provided by our waiter and the mid-market ambiance of the space, the overall experience was a huge let down. To cap the evening off, we asked another waiter to call a cab for us. He said it would arrive in five minutes. After almost half an hour, we inquired about the cab. "Oh, gee', he answered, 'I totally forgot to order one for you.' When the tab for two can easily top $300 (as our's did), Fraser Cafe should provide a much more satisfying and professionally delivered experience.
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