This place USED to be good when it first opened in Ottawa, unfortunately it has gone very much downhill - and not just one of the locations, but all of them. I kept thinking it was just a bad day for the cooks or servers and giving them another chance, but every time the food was terrible and the service worse.
On the last occasion, I ordered the fruit plate with cottage cheese, and after about an hour wait for the food, the plate (which, as a fruit plate is obviously supposed to be cold) arrived and they had obviously put the plate on the food warmer - the plate and the fruit was warm, but even worse, so was the cottage cheese! I was starving after waiting so long for the food to arrive that I ate it anyway, but I haven't gone back since.
The occasion before that, my spouse ordered an eggs and sausage plate, and the "sausage" was cut up hot dogs. Not appetizing, and not impressive. This same visit a woman with a small child was at the table next to us, and the server would not let her give the juice box (which she had brought) to her child. They told her that she had to buy something from the restaurant - for her child, who couldn't have been more than 2 years old!!
I have given this restaurant a number of chances, and it never fails to disappoint. I will not be returning. However, on a more positive note, I have discovered a new breakfast place to go instead called Tutti Fruity. The food there is MUCH better, and the service excellent. The other place I would recommend is the Baker Street Café in Westoboro - you'll have to wait (there's usually a line out the door on the weekends), but the food is FANTASTIC!
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