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“Excellent Service”

Coasters Seafood Grill
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Ranked #1,226 of 2,786 Restaurants in Ottawa
Cuisines: Seafood
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Neighborhood: Byward Market Area
Level 3 Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Excellent Service”
Reviewed June 24, 2014

After a long day of sightseeing, my husband & I ended at this place by sheer chance & their promotion on a BOGO on Fish & Chips. The place seemed ok & we were not really expecting much. However, our server - Alex - turned out to be a gem. We ordered steamed mussels in a tomato broth, which was very well done, Then Alex made us wait for the bread as she wanted us to have it straight from the oven - "divine"!
Fish & Chips were ok too.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bitasta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarbDowMireault, Owner at Coasters Seafood Grill, responded to this review, June 25, 2014
Well thank you for trying us and we will be sure to congratulate Alex! Hope to see you again soon!

Barb
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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116 reviews from our community

Visitor rating
    19
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    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level 4 Contributor
38 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“good food”
Reviewed June 1, 2014

we enjoyed good food. the prices were affordable. the menu had slightly limited choices, but we had no problem selecting something for each of us

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lakeshoreguys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarbDowMireault, Owner at Coasters Seafood Grill, responded to this review, July 9, 2014
Thank you so much for joining us and for taking the time to post your comments. Would love to hear what other items you think we can offer to give your more of a selection.

sincerely
Barbara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay, United Kingdom
Level 6 Contributor
310 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 211 helpful votes
“Disappointing experience.”
Reviewed May 29, 2014

My wife and I visited this restaurant after reading the menu outside, there were some delicious sounding dishes so we thought we would give it a chance. Unfortunately we could not see inside the restaurant as the menu is displayed at street level and the restaurant is on the first floor. We have to say we did not like the place at all, tired decor, worn carpets, poor furniture, in fact we wished we had turned around and walked out.
As it is famous for mussels we ordered them for starters, we have to say we were disappointed. At best they were only luke warm and the sauce lacked flavour. We have eaten mussels many times and have nearly always had them brought to us in a pot and steaming hot, not like we had this time in a soup plate.
For main course we ordered battered halibut and chips. The chips appeared to have either been kept under a grill for sometime or had been reheated, certainly did not appear to have been freshly cooked. The fish when it arrived looked very nice, crispy and golden batter and although the fish itself was tasty the batter in parts was thick and stodgy.
We had a bottle of dry white wine from the Niagara area and it was very good. Our bill in total was $94 dollars, tip excluded. Service was friendly and satisfactory but this is not a restaurant we would go back to or recommend.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
246 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 150 helpful votes
“All you can eat MUSSELS!!!”
Reviewed May 19, 2014

This is a staple of ours whenever we are in Ottawa.
A great location in the Bytown market - right near the actual market stalls.
Go early and the wait for each tasty bowl of mussels will be minimal. Go when it is busy and of course the wait will be longer.
On our last visit, Alex M. (our friendly waitress) was ready to ask if we wanted another bowl almost before we were finished the current steaming hot mussels!
Our biggest complaint has to be the limited choices for flavour - two! The mussels are terrific and would not be slighted by a few more taste options.
Remember that Coaster's is the UPSTAIRS seafood restaurant, as there are three different restaurant located inside the same doorway.
Enjoy your all you can eat tasty steaming mussels at Coasters.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank dive_ability
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarbDowMireault, Owner at Coasters Seafood Grill, responded to this review, May 20, 2014
Wow, thank you so much for the review on Coasters! We will consider increasing the sauce choices :) your comments are very much appreciated!

Hope to see you again soon!

Barbara Mireault
Owner
The Fish Market Group of Restaurants
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vuokatti, Finland
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“All you can eat - NOT”
Reviewed May 17, 2014 via mobile

Granted it is the long weekend but why offer all you can mussels when all they can serve you is 1 bowl (wait time for second bowl is 1/2 hour) Staff is nice - offer free dessert and discounted the meal

Helpful?
Thank Tulipandspice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarbDowMireault, Owner at Coasters Seafood Grill, responded to this review, May 20, 2014
Thank you for dining with us in Coasters. I have sent you an email to talk further about your experience. I sincerely apologize for the delay, we were incredibly busy and got behind on the volume of mussels. This is very unusual and I do apologize, and hope to have you back in. We do a great job of all you can eat mussels, not excuses here, just apologies.

Sincerely

Barbara Mireault
Owner
The Fish Market Group of Restaurants
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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