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“Peace & Quiet at a NICE family run motel in Ottawa !” 5 of 5 bubbles
Review of Rideau Heights Inn

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Rideau Heights Inn
Ranked #38 of 67 Hotels in Ottawa
West Grey, Ontario
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 510 helpful votes
“Peace & Quiet at a NICE family run motel in Ottawa !”
5 of 5 bubbles Reviewed September 6, 2009

After a fiasco at another Ottawa area hotel, my wife called the Rideau Heights Inn looking for a room. At 10 am, we were told that they could have a room available within 30 minutes. We drove over not really knowing what to expect. The front desk clerk was extremely friendly and greeted my wife by name. Things only got better from there.

Our room, a 2nd floor walk-up, was spotlessly clean and well appointed with 2 queen beds, a desk, a small dining table, bar sized fridge, a 27” TV and 3 chairs.

This the only motel rooms that my wife has ever felt comfortable enough to walk around barefoot...it is that CLEAN ! Clean, quiet and comfortable !!! This is a family run motel, and OBVIOUSLY they take great pride in their property, inside and out !

The motel offers free high speed internet, but it is not wireless. If you don't have your own eithernet cable, you can borrow one, for free, from the front desk.

If you want bells & whistles, whirlpools & fireplaces, this is not the place for you. If you want the basics in a beautiful treed quiet area, clean accommodations and a place to sleep, STAY HERE !!! The price point is right, the product is excellent, and the family management makes a BIG difference.

Clean, basic, family run – what more could you ask for ? We WILL definitely stay here when we visit the Ottawa area again !!!

  • Stayed September 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank RescueTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 6, 2009

We stayed at this Motel for 6 consecutive nights. It far surpassed our expectations. Spread over a beautiful site with towering pines, we were immediately impressed on arrival by the reception staff...and as the days passed by all staff. The room was spaciously welcoming...good solid bed...comfortable furniture...excellent shower and washroom facility...satellite TV from a new digital set...and internet that worked fast and without fuss. Each morning gratis coffee "good" muffins...and newspapers from Toronto and Ottawa are available gratis in the Reception area. The most impressive highlight was the consistent high level of daily effort and energy the staff team put into ensuring our room remained as clean and spotless as the first day we first moved in. We highly recommend this motel.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BKWOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ontario
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 29, 2009

My husband and I stayed here for one night and we were really surprised as to how well maintained and clean the room was. The gentleman at the front desk was very nice and helpful. The motel property was beautiful. Great location...Tim Hortons just down the road. Although it is not a necessary stop in the morning because the complimentary tea/coffee and muffins were great. We look forward to a return, this time with our kids...I would definately recommend this motel

  • Stayed July 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ccccs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed November 27, 2008

My husband and I stayed at the Rideau Heights Inn last week for a one night stay in a standard double non-smoking room. Check in was efficient - very nice front desk clerk. The lobby has vending machines for small snacks and drinks. Also, the large map of the Ottawa area was very helpful. We were able to browse brochures from local businesses. We ended up finding a local pizzaria with free delivery (snow made for poor visibility... we didn't want to leave the property again until morning), and had supper ordered in.

The room was basic (Mini fridge, TV, hair dryer, etc.). Some complaints: Heat was not working... room was pretty chilly all night. Spiderwebs in the corner. Bathroom's shower head was very old - more of a mist than a proper stream of water. Takes a long time to rinse soap off. We even found someone else's leftovers in the mini-fridge. Not appealing.

One plus: Motel provided shampoo and soap in a dispenser in the shower - very convenient.

In the morning, check out was a disaster. Clerk was very rude. Threatned additional unauthorized charged to my credit card is there were any damages to the room. Ok, we're young travellers, but that doesn't mean we're irresponsible. Sidewalks in front of the rooms were cluttered with slippery snow.

Overall, for the $100.00/night that we paid, we weren't expecting much, but we were still disappointed. Again, if you're looking for basic one-night accomodations, this may be somewhere to consider (if you're a low maintenance traveller), but I would not recommend it for any extended stays. There are a variety of other budget accomodations in the area (at least 3 other motels on Prince of Wales St - the main road just off Rideau Heights Dr.). I would suggest trying one of those.

  • Liked — Convenient location just off of main road. Parking right outside of room.
  • Disliked — Rude lady at check out.... What a joke!
  • Stayed November 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank torontotravelbug87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVtravelBUG, Manager at Rideau Heights Inn, responded to this review, December 6, 2008
Good Day Travelers,

To add some balance to this review.

The guest was using the motel linen to clean their car the morning of their departure. When the guest checked out she was told that if we could not remove the black stains that they would be charged for the linen. We take great pride in providing our guests clean, quiet, and comfortable accommodations.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto, ontario
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed September 1, 2008

We have stayed here twice, once last year and then this year to drop off our daughter at school. It is a plain-jane motel, however, it is clean and you can tell they try hard. There is a small fridge in the room (no freezer) so you can store a few things. It is what it is - a clean place to stay for a night of two. The grounds are beautiful, almost like a park in the city. It is close to everything. Muffins and coffee are available in the morning. Not luxurious, but a bite to carry you over. If you expect luxury accommodations, don't stay here, but it is perfect for us.

  • Liked — Location, and drive up to the room
  • Disliked — Very little
  • Stayed August 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank jangale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed July 18, 2008

For those who have transportation into Ottawa this is a perfect location. Not far from the Rideau River and parks. The setting of the motel is very nice. It has been renovated so it looks up to date.

The staff were very pleasant and willing to assist us.

Transportation is a necessity because it's a bit out, but not very far to drive into the heart of Ottawa [just a few minutes actually]. For those who prefer a quieter setting this is a great place and a good cost as well.

They provide muffins in the morning, which we gladly took along for a morning snack.

  • Liked — Close to Ottawa - but not too close.
  • Stayed July 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank onward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 21, 2008

We stayed at the Rideau Heights Inn (motel) for two nights. The price was good for those on a budget or at least I believe that to be a fair price. We paid $217 w/ tax included.

As for the amenities, we had a fridge (no freezer in it so that was a negative point for me), coffee maker (thermos type), hair dryer. It had internet access as well though is seems to be through a proxy.

The motel also provided coffee and muffins for breakfast. The outside of the building was also nice. They have mature trees with patio sets in the middle of the garden. It's very peaceful and serene. If you happen to take a moment to sit out there, you can listen to the robins and watch them feed.

Another bonus, for all you coffee addicts like myself, there's a Tim Horton's just up the road. So, it's not too far to drive to get your mug of coffee.

The staff are polite and pleasant. We enjoyed our stay very much and are staying there again in a few weeks.

Happy Travels!

Lisa B. Winnipeg, MB

  • Liked — Location and price.
  • Disliked — The fridge didn't have a freezer.
  • Stayed May 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Veinless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rideau Heights Inn

Property: Rideau Heights Inn
Address: 72 Rideau Heights Dr, Ottawa, Ontario K2E 7A6, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Best Value Hotel in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rideau Heights Inn 2*
Number of rooms: 36
Official Description (provided by the hotel):
Rideau Heights Inn is a short drive to the downtown area, along which you will discover the historical Rideau Canal and the heart beat of Ottawa. In the other direction you will be pleased to know we are also a short 15 minute drive to the Ottawa International Airport! ... more   less 
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Also Known As:
Rideau Heights Hotel Ottawa
Rideau Heights Motel

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