I don't typically have the opportunity to stay in one hotel for multiple nights but this time I was able to stay 6 nights. Overall it was a good stay and I would stay here again next time I am in Ottawa.
Pros: located close to Parliament square and the tour buses so if you are here sightseeing it is a very good location. The staff was friendly and helpful overall but the service can be very slow at times. Room was clean and average size with a comfortable bed. I took the advice of other travelers and asked for a forward facing room on the 6th floor so there was plenty of light and a good view. The best part was the restaurant/bar being open until 11pm during the week (but closes early on Sunday).
Cons: breakfast is a seperate charge and expensive compared to other options very close by. I ate breakfast at the hotel three times and each time the service was extremely slow with food taking on average of 20-30 minutes to arrive. This isn't a big deal if you are on vacation but very inconvenient if you are in a hurry. A huge con for a chain hotel like this is no wifi except in the lobby and then it was quite slow. This was quite inconvenient for a iPhone/iPad user like myself so beware. I had to laugh at other reviews about the very small towels (they were pretty rough) and the small pillows because the pillows were small that over half the bed had no pillows!
Good hotel with a restaurant, wired only internet, clean rooms, slow service, but very convenient location.
- Official Description (provided by the hotel):
- The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring. ... more less
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- Also Known As:
- Ottawa Hotel Indigo