I recently got back from a business trip in Ottawa (beautiful city, by the way - it was my first time there). Since most of my meetings were around the airport area, I booked a room at the Residence Inn by Marriott Ottawa Airport. The bottom line was that I was very impressive with the service, the cleanliness and the value the hotel offered.
This deserves a paragraph by itself: I just wanted to say thank you to Jocelyn (? - I may have gotten her name wrong but she was working as the evening front desk clerk on June 19, 2014). She was very friendly and offered to help without me asking (shuttle, directions, sightseeing, etc.). I'm not sure who the general manager of the hotel is but she deserves recognition for going above and beyond.
Now, on to the review! Here is my assessment:
+ As you probably have guessed by now, the service was on par or better than many five-star luxury hotels I've stayed at.
+ The value is unparalleled. My room was actually a small apartment with a full kitchen, vanity in the bathroom, and sitting area with a sectional (see my pictures).
+ A nice touch were the Paul Mitchell toiletries which was a pleasant surprise. I wasn't sure what to expect so I brought my own shampoo and conditioner. I ended up using the Paul Mitchell toiletries instead.
+ Call me cheap (I prefer frugal) but I like hotels that include wifi. The wifi was fast and free ... I couldn't have asked for anything more.
+ Another nice touch was the free breakfast. To boot, there was a wide selection too: bacon, eggs, toast, cereal, fruit, etc. etc.
- I don't really have anything bad to say about this hotel. If I had to nit pick, it could probably use some more weight machines in the gym.
Overall, I would recommend staying at this hotel ... two thumbs up from me.
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