Today my husband and I were looking forward to having lunch at our favourite Mexican restaurant in Ottawa. As per usual, it was very busy when we arrived around 2:00 pm, and we decided to wait around for a table to become available so that we could sit down and enjoy our meal. After about a 30 minute wait, which we didn't mind and have become used to considering the small space, a table opened up and I sat down while my husband was in line placing our order. I was shocked and very disappointed when I was abruptly approached by one of the young male staff members who insisted that I could not remain seated at the table, as I I had yet to place my order, Despite my attempt to explain that we were waiting patiently for the next available table to become available before ordering, I was placed in an uncomfortable situation and told that I must leave my table, then place an order and wait until another table become available. I was surprised by the uncharacteristic lack of professionalism and customer service that we've consistently received in our previous visits, and have come to enjoy. I was too embarrassed and upset to stay after the ordeal, and am pleased that we strolled upon Ahora on Dalhousie Street and enjoyed a lovely authentic Mexican meal, with great service and value.
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