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“Brookstreet - One Of A Kind.”
Review of Brookstreet Hotel

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Brookstreet Hotel
Ranked #19 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersGold level
Sudbury, Canada
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Brookstreet - One Of A Kind.”
Reviewed September 30, 2013

Our first stay at this hotel for a family wedding and we were very impressed . . .
- special parking for Hybrid cars
- very helpful front desk
- great little area beside elevators to grab a quick lunch - snack - breakfast/coffee on the run
and not have to sit in the restaurant and wait to be served - great quiche
- AC/Heat fans in room can actually be adjusted . . . I like the white noise sound of a fan . . . it
drowns out hallway noise and late night doors closing.
- easy access to HWY 417 and downtown
- most important - -comfortable beds - great sleep
- plenty of areas for walking and enjoying the views
-

Room Tip: End King Room looks over the golf course. Some rooms have balconies - wasn't told at front desk...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, October 7, 2013
Dear D L K, thank you for your review. We’re happy to hear you enjoyed your stay right down to the details, such as complimentary parking for Hybrid vehicles and individual climate control in the guest rooms. Thank you for staying and Brookstreet and we hope to welcome you back soon!
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1,062 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (247)
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English first
Calgary, Canada
2 reviews
Reviewed September 28, 2013

Great location, bit pricey. They charge for parking which considering the room price it should be included. Makes it hard to get people there for a trade show hosted at the hotel since they have to pay for parking and there is a limited amount to be had at the hotel.
The beds are super comfy and quiet on the upper floors.
The room service for breakfast was mediocre, my pancakes were burned, they serve Starbucks coffee if you like that throughout the hotel. If you put lines through your "0"s, watch out, they may deliver your breakfast to the wrong room (i.e. "01" will go to "11").

Room Tip: If you need space for trade show equipment for storage in your room, ask for a handicap suite if it...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darkrobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, October 7, 2013
Dear Darkrobe, thank you for your review. There is often an additional charge for parking but we do offer underground parking in a secure, climate-controlled garage which is especially helpful in the colder winter months. We’re happy to hear you were pleased with the bed quality and noise control. We apologize that your breakfast was only mediocre. We hope the kitchen was made aware of the situation and you were able to receive a fresh new breakfast. Thank you for choosing Brookstreet for your business travels and we hope to welcome you back soon!
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Burlington, Canada
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 24, 2013

I had the opportunity to stay at this hotel for 1 night on a recent business trip to the Kanata area. The hotel is beautiful, the rooms are well equipped and very spacious. The location is central to the business area of Kanata. My only regret was that I arrived late and left early so I didn't have a chance to use many of the facilities the hotel has to offer. I will definitely plan a trip back soon.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebSchwab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, September 26, 2013
Dear DebSchwab, thank you for your review and positive comments. We hope to welcome you back soon for a more lengthy stay so you can receive the full Brookstreet experience! Looking forward to seeing you soon…
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Pembroke, Canada
1 review
Reviewed September 23, 2013

We were very impressed by the staff at Brookstreet. My wife and I will be back in the near future. We only wish we would have stayed 2 nights. So many things the hotel has to offer. The hotel gym/spa was well set up. Our room had an amazing view of the Golf Course and the lit outdoor pool and grounds

Room Tip: Didnt realise that the balcony suites are on all floors, I was told that after we booked the room on...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, September 26, 2013
Dear Derek M, thank you for your review and for choosing Brookstreet. If you’re still interested in a two night stay we recommend checking our promotions on our website. We’re currently running one over Thanksgiving weekend where you receive 50% off a second night plus complimentary breakfast. We look forward to welcoming you back soon!
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Bengaluru, India
Level Contributor
122 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed September 22, 2013

I stayed in this hotel during my business trip in Sep 2013. It is a very good business hotel with lot of companies at walking distance. There also several options nearby for eating. The hotel itself has multiple restaurants and Hertz car rental company. Rooms are very spacious with contemparary decor. Very comfortable beds and an integrated interactive TV system are there in the room. The hotel has a commendable "green initiative" including smoke-free rooms, water-saving options, incentives for declining room service for a day. Only irritant is that the magnetic keys won't work sometimes and we have to get them replaced often. You need these magnetic keys even to use the elevators. Rooms are bit expensive and parking charges are extra.

Room Tip: Select upper floors for good views. Those on the left side of the elevator have good view of the Gol...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raghubhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, September 26, 2013
Dear raghubhat, thank you for your review and for outlining some of the benefits involved in a stay at Brookstreet, such as the restaurants and Hertz car rental within the hotel. We apologize for the inconveniences you had with key cards; they sometimes become deactivated when in contact with cell phones or credit card magnetic strips. We appreciate your feedback and hope to welcome you back soon!
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Los Angeles, California
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 20, 2013

I have stayed at this wonderful hotel several times over the last few years while on business, between moves while I lived in Ottawa and with my children on holidays. We have always enjoyed the rooms and the first class service. During our most recent visit our room had spectacular views of the Ottawa river and Gatineau Hills. As far as room the goes we had two fabulous large King beds for my two younger children and I. Needless to say we all slept extremely well. The heated pool was a great past time for my children while I took in a few rays! I was also happy to see on this stay that the Brookstreet finally included complimentary Internet in all rooms! I used for the first the convenient Hertz location located inside the hotel which had a great selection of cars to chose from at exceptional prices compared to the airport and delicious breakfasts in the morning at the coffee shop located beside it . I highly recommend this hotel whether on business or vacation. Truly a great place to stay!

Room Tip: Ask for room higher up with view of the city!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brent l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, September 26, 2013
Dear brent l, thank you for your review and for being a loyal Brookstreet guest for years, and hopefully many more years to come. We appreciate your positive feedback regarding the guest rooms, outdoor pool and complimentary Wi-Fi. We look forward to welcoming you back for both your business and leisure travels!
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Additional Information about Brookstreet Hotel

Property: Brookstreet Hotel
Address: 525 Legget Dr, Ottawa, Ontario K2K 2W2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Kanata
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ottawa
#6 Luxury Hotel in Ottawa
#10 Romantic Hotel in Ottawa
#11 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Brookstreet Hotel 4.5*
Number of rooms: 276
Official Description (provided by the hotel):
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 
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Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel

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