My wonderful husband surprised me with a relaxing one-night stay at this hotel. We stayed in a junior suite, and opted to have dinner out in Kanata.
Hotel in General:
- The price at just over $200 for a "junior suite" wasn't bad.. Though, we didn't end up using "living room" area anyway but it was nice to feel like we had an "apartment" to ourselves.
- The hotel has both an indoor (heated) and outdoor pool, a fully-equiped gym, hottub, and a few different options for eating.
- The hotel is clean, modern and secure (you need to use your room pass to operate the elevators to get to the guest rooms). Indoor parking is included with your stay.
- It also has a spa, but we didn't take advantage of those services this visit.
- The bed was nice enough, but the pillows were a feather-like substance that turned rock hard once you lay your head on them for a while. I woke up quite a few times with a sore neck as a result. My hubby reported that he slept beautifully, however I discovered he also found the only "normal" pillow in the closet. ;)
- The decor was just not quite my style. Cheap laminate cabinetry with silver foil finish on the drawers, deep, brooding grey walls, cold, dark grey tile in the bathroom. It had an air of cool sophistication that had me picturing a banker in a dark grey wool suit working at the big desk in the "living area", as opposed to a calm (cream-coloured) environment that would have made it feel more like a calm, warm oasis to relax in.
- The bathroom had a shower and a separate tub for bathing, but it would have been nice if it was a soaker tub. I'm a small person and still felt no inclination to enjoy a relaxing soak in the low tub with gritty, non-slip bottom. To me, it was much better suited for someone who maybe had to bathe kids.
- The bathroom is stocked with nice towels, a hair dryer, and Gilcrest and Soams soaps and lotions. (Though I didn't find the shampoo was very nice - it didn't lather!)
- There was no ice machine anywhere, and you have to order a key to the bar fridge. We didn't want to get into extra charges for nothing, so we declined the bar fridge key. We'd brought some wine, and when we called to room service for ice, they brought it up in a bag, with no ice bucket. We ended up having to chill our drinks in a garbage can.
(Note: we didn't ask them for a better bucket but they probably would have come back up with something had we asked).
- Internet access: $19.95 a day!! Needless to say, we opted to google map our directions to the restaurant using my cellphone and left the laptop in the car.
- The pool area was nice, but to get to it you have to wind your way to the back of the gym area, through a door, down some stairs, down a hallway, and then you find the pool. The changerooms, with lockers, are located at the FRONT of the gym. This means you have to parade through the gym in your wet bathing suit to get back to where your clothing is stored. We opted to bring our clothes with us, changed in the washrooms near the pool area, and stacked our clothes on chairs, poolside. This nearly gave me a heartattack when a rude lady came in and moved my clothing (my underwear almost fell out!) without asking so she could sit down in that chair instead of another one near by.
- The hottub was okay but it was located right next to the kids' pool, which meant we were splashed a few times by the kids playing next to us. There is no sign stating that kids aren't allowed in the hottub, like at some places, so a group of very hyper boys piled into the hottub at one point (we were out but an elderly man was still in it) and the boys were spraying each other with the hot water, which angered the man and sparked a fight between him and their mother - maybe this is just a reflection of less than stellar parenting though, and not so much the hotel. :)
- Room service is expensive, but the menu did look yummy.
- The dining area looks beautiful, and the food they were serving (especially in the morning) was gorgeous. However, we opted to go to the Brookstreet cafe to pick up starbucks coffee and a breakfast sandwich because we had a long drive ahead of us. We ended up not getting anything because after 10 minutes in line, the lone cashier still hadn't finished serving the first customer (and there were about four others ahead of us) and they had run out of all but two or three spinach sandwiches and had no more (the sandwiches must get shipped in, and once they're gone, they're gone). So we opted to leave and find somewhere else to eat.
- Kanata is not a very pretty part of the city, at least where this hotel is located. Our junior suite had tons of windows, with two different views (we were on a corner), but all we had to look at were rooftops of a housing subdivision and various office buildings as the hotel is located in the middle of the IT park. One nice thing was the sunset though - you get an amazingly unobstructed view of the horizon.
- There's nothing really to do in Kanata. After we had dinner, we ended up wandering aimlessly around the horrible Kanata Centrum mall parking lot (outdoor mall, very hard to find things, and everything is closed on Saturday evenings except the restaurants). I would have loved to find some live music, a comedy show, or even just some nice window-shopping. If you're in the mood for this kind of atmosphere, I'd suggest Westboro Village, Little Italy or downtown as alternatives to the "suburban" environment that Kanata offers.
- Official Description (provided by the hotel):
- Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more less
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- Also Known As:
- Brookstreet Hotel Ottawa
- Brook Street Hotel