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“Will stay there again”

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The Business Inn & Suites
Ranked #10 of 68 Hotels in Ottawa
Certificate of Excellence
Reviewed July 13, 2014

We really enjoyed our stay at The Business Inn & Suites. The staff was very friendly, the location was great, the breakfast was just what we wanted and the room was very comfortable. Only a noisy air conditioner was the only problem in an otherwise perfect stay.

Room Tip: Rooms facing the main street are noisy.
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  • Stayed: June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
2  Thank SooAnnJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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884 - 890 of 1,570 reviews

Reviewed July 11, 2014

We've stayed at Business Inn early July for a night. Huge apartment suitable for long stays and large families as well, huge and very comfortable bed, 2 sofas, large kitchen, balcony, even a handy full computer of course with Internet connection and laser printer (very handy for planning the next trip)
Very good location a couple of blocks from City Hall and along a lively strip of Elgin street full of interesting restaurants.
Staff was very courteous and helpful, underground parking quite handy.
Overall a good place and great value

Room Tip: Rooms in the back are quieter
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  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
Thank Orsova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2014

We did some reviews of various hotels and finally decided on The Business Inn. We planned a trip to Ottawa for 3 days, and were interested in staying some place near the majority of attractions. The Business Inn is located in an ideal spot on MacLaren with walking distance to most museums and pubs and ByWard Market. There is plenty of parking both underground and open space depending on vehicle necessities. Desk personnel were very polite and informative immediately upon arrival, and this carried on through the entire stay. Our room was very large, with a little kitchenette ,king sized bed, and a large bright bathroom. There were lots of windows to allow natural light in during sunny periods. It was a very clean welcoming room. Breakfast was included in the package, and for the first time, we were very impressed at how good the breakfast was! They did not skimp and go the cheap route. There were various cereals, very large fresh muffins, oatmeal, fresh tea, coffee, waffles, a bowl of fresh fruit, bagels, fruit salad, toast, They also had a cook who would whip you up a nice muffin with sausage or bacon and egg and cheese. They also catered to those who were late risers, or just preferred to eat on the go, by having pre-made bags of goodies in a large fridge. The bags contained fruit, nutribar, oatmeal cookies and a bottle of water. There was also such refrigerated items as fresh yogurt, cheeses and fruit juices and fully cooked eggs.You get the idea. The variety was amazing. And there was always plenty. There were daily newspapers always available to read and tvs on with the news running in the breakfast room. The tv was on loud enough to hear it, but not so loud as to drown out your conversation at your table. Everything about the hotel was clean. The staff was polite, and overall this was one of the best experiences I have had with a hotel. I would have no trouble returning to the Business Inn in Ottawa again.

Room Tip: Rooms on the third floor are close to the breakfast room and gym which are both on this floor.
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank MJ V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2014

Stayed here for 6 days and our room was like an apartment which included 2 big screen TV's, computer, printer, kitchen with everything you would need, king sized bed, full bathroom, fully furnished living room and dining area and balcony, everything and more that a person would ever need. For us it was a very convenient location within walking distance to Parliment Buildings, Rideau Canal and other attractions, shopping, restaurants and Pubs. It also has a full laundry room for staying quests which is free including laundry detergent and a very good complementry breakfast which includes a free snack bag if you so choose. There is out door parking for large vehicles and underground parking as well for $15 per day, which is the norm for Ottawa City. The staff are extremely helpfull and friendly!!.
As for the noise factor...well...it is a city and because we were on the go everyday we slept very well at night, so no complaints.
Having said this, the only thing I can note is that the room we were in (as I have not been in any of the other rooms) is that it could use a major face lift, everything was clean but very out dated and well used. If you can over look this fact, the hotel is definately the best value especially if you are on a family vacation.

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank beth k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2014

We stayed at the Business Inn & Suites for a couple of nights and we were very impressed by the service and what was included in the stay: free computer with high speed Internet, free laundry, fully equipped kitchen with free breakfast (very good food!!!)!!! We definitely highly recommend staying at this hotel and we will be back next time we stay in Ottawa!! Special thanks for the very friendly and kind members of staff.

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Kristina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2014 via mobile

Convenient downtown location, comfortable bed, excellent breakfast and great attention to detail from caring staff. We were impressed by how secure we felt in this hotel. Will definitely stay there again.

Stayed: July 2014, traveled as a couple
1  Thank Stella315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2014

This hotel has excellent rooms, large with great facilities, very clean and is well appointed for seeing the city and finding somewhere to eat for dinner. The breakfast had good choice but the eating area was a bit like sitting in a school canteen. The staff were pleasant and helpful.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Business Inn & Suites

Address: 180 Maclaren St | at Elgin, Ottawa, Ontario K2P 0L3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#1 Best Value Hotel in Ottawa
#2 Romantic Hotel in Ottawa
#3 Business Hotel in Ottawa
#5 Family Hotel in Ottawa
Price Range: $84 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Business Inn & Suites 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more   less 
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Also Known As:
The Business Hotel Ottawa
Business Hotel Ottawa

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