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“A home away from home!”

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The Business Inn & Suites
Ranked #9 of 67 Hotels in Ottawa
Certificate of Excellence
Toronto, Ontario, Canada
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A home away from home!”
Reviewed June 3, 2013

We found an excellent deal on Expedia for the Business Inn and stayed here for three nights - May 31 to June 3, 2013. We booked a VIP Suite with a bedroom. The suite was excellent - clean and extremely spacious. It was so much like an apartment we actually felt like we were breaking and entering LOL. The suite contained a full kitchen (where we cooked several dinners), dining area, living area, and bedroom. The refrigerator was full size and worked perfectly for storing all of our booze ;) The hotel even included a desktop computer with a printer. The internet connection and FREE wifi were speedy fast - we had a very strong signal on all of our iDevices :)

The free breakfast was excellent - consisting of Egg McMuffin sandwiches (mmmm.... bacon), hard boiled eggs, cereal, oatmeal, muffins, fruit, coffee, tea, etc. We also used the laundry - which was free - to clean our clothes before heading home. The hotel supplies soap for the washers. I was truly amazed how many amenities were included. Our daughter eats like a starving pig so the breakfast saved the three of us quite a bit of $$$. It was an excellent way to start our day and we were all full until dinner time.

Parking cost $15 per day - would be nice if parking was free but most hotels charge these days. We parked outdoors and never had a problem with security. The lot is a little narrow so be careful getting in and out!

The only suggestions I have (which are quite lame) is PLEASE brew some fresh decaffeinated coffee for breakfast (and have some decaf coffee in the hotel suites other than instant packets). The hotel only provides instant SANKA with REALLY SUCKS!!! Please also stock more potato patties for breakfast (they ran out before we arrived at 9:30am), and finally -- replace the curtains in the bedroom with full size sun blocking curtains. The short curtains don't stretch the entire width of the window and sunlight entered the room from the top, sides and bottom. I woke up at 6am every morning trying desperately to bury my eyes in a pillow. :(

Overall, we were extremely impressed with this hotel and would definitely stay here if we go to Ottawa again. Unfortunately, we lived in Ottawa for 13 years and only go when we need to meet with friends or family. (The truth is that we really hate Ottawa) LOL -- thanks to The Business Inn, we really enjoyed our stay.

TIP: we had a suite on the top floor of the hotel - 1206 - overlooking Elgin street. The opposite side of the building overlooks the parking lot and is not nearly as entertaining. Elgin street can get loud on the weekends but you are generally OK if you are up high and windows are closed to enjoy the A/C. It is also fun sitting out on the balcony on weekends to watch the drunks and all of the couples coming out of the bars arguing LOL.

Room Tip: Choose a suite on the top floor (12th floor) to be away from the noise on Elgin Street. We were in s...
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  • Stayed June 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tjveith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (300)
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English first
Calgary, Alberta, Canada
Level 6 Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed June 2, 2013

I stayed at the Business Inn from May 26-30, 2013. I have stayed there before.
I find it to be an excellent hotel in Ottawa.
Check in is fast and cordial, the rooms are large and clean, the staff is very friendly.
Each room comes with flat-panel TV's, and good computers,
with printers and wifi also at no extra cost. The is a gym, which I haven't used.
The included breakfast is a real plus, with many choices,
including "Breakfast McMuffins", which a staff member will prepare for you on the spot.
This is new since I was here before,
and they have also enlarged the breakfast room to be even more accommodating.
The Business Inn is downtown,
and most everything you would want to see in Ottawa is within walking distance.
I have always enjoyed my stays at the Business Inn, and look forward to many more visits.

  • Stayed May 2013, traveled on business
    • Value
    • Location
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Helpful?
1 Thank FamilyLloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 30, 2013

We like to walk all over when we go on vacation. This place is about as good as you can get for Ottawa and walking. Centrally located near the canal and major thoroughfares. 10 minutes from Parliament HIll and the walking trails along the river. If you are willing to take transit, its a 10 minute ride from the Train station. And, we love Elgin Street eating.

Rooms have lots of space and staff is VERY friendly and professional. Good and abundant towels. It was humid, so glad the AC units for the bedroom and main room worked fine and fast, although a bit noisy. Loved the breakfast. Great value all around.

Kitchen was immaculate and well stocked with dishes and cutlery. I cooked ribs one night. Hint if you buy groceries: Go to Bank and Somerset and the Independent Grocer for a large grocery selection, or down the street to Boushey's for a good local selection. Don't bother with the Loblaws on Isabella ; they have... maybe... 1/3 of the selection at the Independent (which also carries Loblaws products).

All in all, a place we will recommend.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank OgtheDim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
2 reviews
Reviewed May 30, 2013

Very friendly and knowledgeable staff greet you and it gets better. The rooms are large and immaculate. There is a large tv and desktop computer and printer with a warm and cozy fireplace for those cooler days! Love the kitchen set-up. The beds are comfortable and with a good size tv (cable) in the room.
The breakfast chef is a great addition to the breakfast room, freshly cooked food! Enjoyed our breakfast with lots of food choices.
Location is great, close to the Canal, downtown Ottawa and a park beside the hotel! Very impressive place to stay, great value. Will definitely return to the Business Inn.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 22, 2013 via mobile

Stayed from Monday to Thursday. My first visit to Ottawa. Really enjoyed the Business inn. The building is a converted apartment, so the rooms are large and include a bedroom,living room ,bathroom and kitchen. They even have a desktop PC in your room. TVs (bedroom and living room) are large and have a full cable box with hundreds of HD digital channels.

Its about a 6 block walk to parliament and right on Elgin street.

Staff is friendly and helpful. Included breakfast is good, and the toasters actually work properly. There is one staff at the breakfast who prepares an egg muffin type sandwich. They also provide a grab and go style breakfast where there is a fridge full of plastic bags with water, cookies,an apple and energy bar.

Laundry room is great. Several washers and dryers. A five gallon bucket of soap. What more could you need. If you need an extra towel or box of Kleenex, there are bins in the hall.

The location is great. Right on the "red mile' or 'sens mile'. Looking forward to the hockey game tonight. Convenience store across the street, dollar store a block away for any little thing that you may have forgotten.

Building and furniture is older, but very functional. The only issue during my stay was that one of the two elevators was out of service. However that should be resolved soon.

I will stay here every time I come to Ottawa.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pureluck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 20, 2013

Very professional and easy check in. Immaculate hotel room....large and clean. Central downtown location close to all amenities. No swimming pool was a bit of a negative for children. As well, please note parking is for a $15.00 fee.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jawalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Level 6 Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed May 16, 2013

this is a great place to stay from the location to the value to the service to the breakfast you cannot beat the value...this is my new home away from home in ottawa this place rocks complete with 2 50 inch tv,s in my suite

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank horseshoeking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Business Inn & Suites

Property: The Business Inn & Suites
Address: 180 Maclaren St | at Elgin, Ottawa, Ontario K2P 0L3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#1 Best Value Hotel in Ottawa
#2 Romantic Hotel in Ottawa
#3 Business Hotel in Ottawa
#5 Family Hotel in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Business Inn & Suites 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more   less 
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Also Known As:
The Business Hotel Ottawa
Business Hotel Ottawa

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