My family stayed here two nights over the Canada Day Long Weekend. We were looking for an affordable suite with a full kitchen and separate bedroom as we have two small children. A colleague recommended Albert at Bay, but after finding The Business Inn on TA and comparing nightly rates ($128 vs. $199) it was an easy decision.
Location: Very central near Elgin & Somerset – a short walk from a lot of the major downtown attractions. We walked everywhere all weekend – lots of places to eat and shop nearby.
Check In: The hotel was 100% full when we arrived around 4pm and I think the staff was overwhelmed. They had posted signs at the door announcing that both parking lots were full. There was one person checking in ahead of me, and when he asked about parking the clerk responded “Didn’t you see the signs?” He told him he had, and then asked where to park “Not here.” Luckily another, more friendly clerk arrived, and directed him to a city lot a block away at MacLaren and Metcalfe. The friendly guy checked me in, and reiterated the parking story even though I had called ahead to reserve a spot. I asked him if the play pen I had asked for was in the room and he told me it should be (it wasn’t – I had to call for it a few hours later.) Note – Parking at the city lot was $28 for 2 nights.
Room: We had a Signature Suite room - 410. Unfortunately it did not have a balcony. The room was well equipped with a full kitchen (stove, fridge, microwave, coffee maker, kettle, but no dishwasher). In the main living space there was a 4 seat dining table, desk with PC/Printer, arm chair, fold out couch, and large flat screen TV. The separate bedroom had a dresser and another large TV. There were only two large towels in the room for the four of us, and when I called the front desk to request more I was informed of a maid cart that is left at the end of each hallway where I could find more. Overall – The room was very large and well equipped, but tired. There was a slight musty smell, and the furniture is old. It’s adequate, but definitely not luxury.
Amenities: One thing that sets this hotel apart is their extras. The free continental breakfast is a huge plus. The breakfast room is on the 3rd floor, and they are well equipped for you to take things back to your room. Free laundry services, lots of TV channels. Parking – if you can get it – is cheap.
We did not bother with maid service, as we were only their two nights. For check out, they offer an express checkout option when you check in, so they just slide the bill under your door the night before checkout and charge the CC you have on file.
One big problem the hotel had is that one of their two elevators crapped out on Canada day. When we got back to the hotel after the fireworks, there was a big line of people waiting for the single elevator. Similar issues the next morning as 60 rooms were trying to check out.
Bottom Line: We would probably stay here again for a long weekend – 2 or 3 nights max – provided the price gap vs. Albert at Bay was the same. The positives of the low price, large well equipped room, and location offset the negatives of the tired building, small hassles (parking, elevators) and mediocre staff. I would not recommend to family or friends.
- Official Description (provided by the hotel):
- Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more less
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- Also Known As:
- The Business Hotel Ottawa
- Business Hotel Ottawa