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“Great hotel, excellent value”

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The Business Inn & Suites
Ranked #9 of 68 Hotels in Ottawa
Certificate of Excellence
Reviewed July 29, 2011

This is a very overdue review. We stayed at the Business Inn in October 2010 and I'm using my notes from our travel journal to write this review. We found the Business Inn to be comfortable, clean and excellent value. We had a junior suite which had a kitchen equipped with stove/oven, microwave, kettle, toaster, full size fridge/freezer, pots pans etc and enough dishes, glasses etc for 4 people, TV, PC, free internet, good size bathroom with bath tub, plenty of storage space and a lovely long balcony. There was a laundry room - use of the washers, driers and the powder was complimentary.
A good variety of items were available for breakfast and you could choose to eat there or take it up to your room which was what we did.
I would stay there again in a heartbeat!

  • Stayed: October 2010, traveled as a couple
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Thank shazzie_canuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,128 - 1,134 of 1,536 reviews

Reviewed July 29, 2011

This is one terrific hotel. It is centrally located -- a fifteen minute walk to Parliament Hill, easy access to the Rideau Canal, and in the midst of a safe and interest district of the city. The rooms are very large -- you get a suite for the price of regular hotel room. The room comes equipped with a computer, two large screen tvs, a substantially set-up kitchen, and tons of space. Staff are efficient (if not overly communicative). Many parliamentarians and government officials use this place; it specializes in longer stays. But I stay here almost every time I come to Ottawa and have never been disappointed.

Room Tip: Ask for a room at the back, away from the busy street
  • Stayed: July 2011, traveled with family
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Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

We came to Ottawa from Kitchener for the Canada Day 2011 long weekend. It was our first time visiting the Capital Region to participate in the July 1 events, and the "hoopla" of having the Duke and Duchess of Cambridge (Will and Kate) attend just added to the excitement.

We booked through the CAA's reservation website. Compared to the price of most other hotels within a 10-minute walking radius of Parliament Hill, the Business Inn was considerably less expensive (at least 25-50% lower). Even though the photos presented a clean and comfortable facility, we came prepared to accept less based on the price.

What a pleasant surprise, then, to find it was exactly as advertised! A clean, comfortable and quiet room, with a full kitchenette, an in-room desktop computer with monitor and printer (plus free WiFi for our laptop), and a large screen HDTV with accompanying DVD player. Lots of closet space meant we could hang everything without worry of things getting crowded, and a full dresser with four large empty drawers to hold everything else.

The supplied breakfast is the real deal, too, with cereals, hardboiled eggs, breads for toasting, bagels, juice varieties, tea and coffee selections (regular and decaf)... but wait! The refrigerator in the breakfast room also held packages of sliced apples and cheese portions to take as a snack during the day -- all included in the room rate.

We didn't make use of the free laundry or gym facilities but we were impressed that these were available 24 hours a day. There was a restaurant on-site but, with so many different food and beverage places in the inviting neighbourhood, we opted to visit the latter.

I would highly recommend this place to anyone who is watching their budget but doesn't want to sacrifice cleaniliness, comfort, or friendly service.

  • Stayed: July 2011, traveled as a couple
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2  Thank KWGuy56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

I was constantly surprised at how many "extras" were included in the cost of this hotel. Though it's a slightly further walk from the main tourist attractions, this is probably the best value for your money in the downtown area. It's not luxurious but it's clean and comfortable and had everything I needed. There are some great bars and restaurants nearby and a large grocery/alcohol store also in walking distance (Boushey's on Elgin, or further south for Loblaws/LCBO). I've already recommended this hotel to others and would stay here again without hesitation.

Room Tip: I stayed on a top floor not overlooking Elgin and had zero problems with street noise.
  • Stayed: July 2011, traveled solo
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Thank snarfley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2011

I stay here often, as it offers many conveniences and is a great location. I stay 1-2 nights per month for the last year and have not had even a small negative experience. Cost, comfort and location are my priorities and have always been met here.

  • Stayed: June 2011, traveled on business
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Thank Stonedrummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2011

We stayed here in April and were pleasantly surprised by our stay. The rooms are quite roomy and the service was extremely friendly. We were very comfortable and would highly recommend this hotel to anyone that is going to visit Ottawa.

  • Stayed: April 2011, traveled with family
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1  Thank PanamaLuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2011

We spent almost a month at The Business Inn this summer. It turned out to be an excellent choice. The rooms (we stayed in a Signature Suite), are spacious enough; well provided for and cleaned every day. The staff were friendly and helpful, right from the Reception to the Housekeeping, including Maintainance. The location is fabulous; walking distance to Parliament Hill, Rideau Canal, Byward market;plenty of restaurants and pubs around; pretty residential area close by in the heart of Downtown.
The breakfast provided is substantial with cereals, milk, all kinds of breads, eggs,delicious muffins, fruit, yoghurt , good coffee and plenty of condiments.
The beds are comfortable with feather pillows, a super- soft duvet and clean white sheets but we did find the bedroom too warm at night, inspite of the extra fan provided.
All in all, The Business Inn is great value for money and we are leaving feeling very satisfied with our stay here.

  • Stayed: July 2011, traveled with family
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Thank sp38gd11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Business Inn & Suites

Address: 180 Maclaren St | at Elgin, Ottawa, Ontario K2P 0L3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#1 Best Value Hotel in Ottawa
#2 Romantic Hotel in Ottawa
#3 Business Hotel in Ottawa
#5 Family Hotel in Ottawa
Price Range: $95 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Business Inn & Suites 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more   less 
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Also Known As:
The Business Hotel Ottawa
Business Hotel Ottawa

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