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“VERY GOOD”

Mill St. Brew Pub Ottawa
Ranked #109 of 2,856 Restaurants in Ottawa
Cuisines: International
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Restaurant details
Dining options: Dinner, Late Night, Breakfast, Reservations
Description: Mill Street took on the vibrant Ottawa craft beer scene in 2002, choosing a 140 year old historic gristmill to bring a brewpub to the capital. Get both a historic and craft beer experience with breathtaking seats overlooking the Riviere des Outaouais, an unbeatable patio and beers brewed on site, exclusive to Ottawa Brewpub visitors. About Mill Street Brewery: With an earth-friendly philosophy in mind, Original Organic Lager was the first beer we ever made, and the first ever organic beer brewed in Canada. Soon after we impressed curious craft drinkers with Tankhouse Ale, a uniquely flavour-forward brew for its time. In 2006, we exceeded the capacity of our modest brewhouse and made the decision to expand the brewery, converting the original brewery space into a brewpub. 2012 saw us take on Ottawa's vibrant craft beer scene, opening a second brewpub in a historic old gristmill on the banks of the Ottawa River. We certainly never lost our dedication to our craft and passion for pushing the envelope. Our ever-expanding portfolio now includes over 60 unique beers earning us well over 100 awards, including 3-time Canadian Brewery of the Year. That's our story up till now. Who knows where our "Great Beer" adventure will take us next?
Reviewed July 18, 2013

EXCELLENT location - great food and wonderful service. Highly recommend. Common items on the menu as well as more eclectic items. Would definitely go back when in Ottawa.

Thank lancasterdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brewpub_manager, Manager at Mill St. Brew Pub Ottawa, responded to this reviewResponded July 24, 2013

Hi Lancasterdar,

Thanks so much for the lovely feedback, we hope to see you again soon!

Cheers,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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692 - 696 of 899 reviews

Reviewed July 17, 2013

The food at the mill street pub is fair. The menu is creative, but sometimes the menu description is not represented in the food itself (in my experience over or under cooked for the most part!). The environment is very noisy, and the service exceptionally slow (we waited 20 minutes for our orders to be taken, and another 25 for food to be delivered, and once we had finished eating, another 15 minutes to resolve our bills! They did offer us a server's discount to compensate, but the $6.25 discount really didn't make up for the lost time). The location is somewhat unique, but then again it's hard to get to, and you can't see the nearby falls from most locations in the restaurant. the other problem, is that they do not accept debit cards. They directed us to a private bank machine in the lobby, but that would have added another $3 in charges onto my experience. I think debit transactions are pretty much the norm these days, and I am surprised that they haven't caught onto that fact. Overall, I'd choose to spend my money somewhere else next time.

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Thank suzi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brewpub_manager, Manager at Mill St. Brew Pub Ottawa, responded to this reviewResponded July 22, 2013

Hi Suzi S,

Thank you for your feedback and we apologize for the less than satisfactory experience you had with us recently. We would love to have some more details about your visit, the date, what your ordered, who the server was etc so we can coach those involved and ensure this doesn't happen to another guest or yourself again. We would also like to extend our apologies and mail you a little something. If you could please give us a quick email to the store we can discuss this further.

Ottawa@millstreetbrewpub.ca

Thank you,

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

Great lunch at Mill St. today. Had the Lu'au Flat Bread and it was an explosion of flavor. Accompanied by the IPA and Pilsner beers, a great combination. Coupled with the impecable Service was by our personable and witty waitress Christine, made for a great lunch. Highly REccomend!

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Thank JeffreyJ71-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brewpub_manager, Manager at Mill St. Brew Pub Ottawa, responded to this reviewResponded July 24, 2013

Hi Jeffery J71-1,

Thanks for the feedback, we are very happy you enjoyed your lunch with us! Christine was especially happy to hear she made an impression on you.

We hope to see you soon.

Cheers,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

When we arrived at this restaurant we were given a nice table for 2 on the upper level, but asked to just be seated at the bar. The bartender, Alexander, was very helpful with choosing our drinks from their brewed selection. Alexander made one of their "not even priced yet" drinks for me. We enjoyed our meals and the general atmosphere of the bar. Will definitely visit this spot again.

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Thank Marla-Doug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

Hate 4 meals here almost all were tepid but we had sat so long we ate anyway. Was not impressed and would not go back. Complained to the waitress who didn't really seem to care it wasn't a good night.

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Thank bmkeswick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brewpub_manager, Manager at Mill St. Brew Pub Ottawa, responded to this reviewResponded July 12, 2013

Hello Bmkeswick,

I would like to apologize on behalf of the entire team at Mill Street for your unpleasant dining experience. I would like to further discuss your experience with you and explore the opportunity of bringing you back to give us a second try. If you could contact me at Ottawa@millstreetbrewpub.ca I would love to continue a conversation with you.

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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