Me and my wife decided to take a room at Days Inns Ottawa Airport because the Holiday Inn Express Ottawa Airport was full that night. Bad decision!
This suite was nice but it was not we expected for this price. We pay $239 with taxes...
We took the suite with jacuzzi and there was an option to have a fireplace for $40 more, so we made that choice. BIG MISTAKE!!!
Unlike most hotel chains, the fireplace works on gas and not electricity. We have never been able to turn it on! We went to the front desk and the person at the front desk (not very friendly by the way) tried to explain how to turn it on but after several attempts, it never work! Discouraged, we abandoned as we did not want to spend our evening to do crafts!
In addition, the fireplace access was very dirty and not safe at all! Please, if you love your kids, do not bring them in this suite because as you can see on the pictures, it's very dangerous to have electrical shock if you open this unlocked pannel.
On checkout, we tried to get a credit for the fireplace was not working but it was a definite no!
Good, i'll remember!!!
In addition, the hotel is more expensive than average compared to other hotels of the same type and the breakfast was very cheap and basic.
We had our lesson and next time we will book earlier and return to the Holiday Inn Express Ottawa Airport and we never had the kind of surprises, a smiling staff and a deluxe breakfast, not just toast and jam!
I dont say never again to Days Inn but you can be sure that we will not return to this location.
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- Also Known As:
- Days Inn Ottawa Airport Hotel Ottawa
- Ottawa Days Inn