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“Great Customer Service!”

Funhaven Entertainment Centre
Ranked #24 of 68 Fun & Games in Ottawa
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Owner description: Funhaven is Ottawa's newest and best all-ages entertainment centre destination. We offer Ottawa's only roller coaster, a world-class Laser Tag Arena, the latest high-tech Mini Bowling Lanes, Video and Prize Games, Simulators, crazy fun Bumper Cars, Mission Impossible style Laser Frenzy, and for the little ones a separate gated area that features a jungle gym with built-in Ballocity cannons. Whatever you consider fun, you'll find more of it at Funhaven, The Fun Experts!
Reviewed July 13, 2012

Had my end of daycare bash there today. Prompt and helpful response with my email correspondence with Lydia Klein, explaining all I have to know with regards to rates, schedules, etc. They had separate check in area for parties/field trips/groups which I found helped a great deal with the flow of people. The reps at check in are very helpful, too. Mike, our party host, and his team, was the best! He explained everything clearly to all the kids and took care of us when it came to our scheduled laser tag sessions and meals. Exceeded all expectations! Now if they only put more people in the redemption area where kids redeem their tickets, everything would be perfect :)

1  Thank A D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Funhaven, Owner at Funhaven Entertainment Centre, responded to this reviewResponded March 12, 2013

Thanks for posting your comments to TripAdvisor! We are an all ages facility with multiple attractions that suit each age group. Since your last visit, we have added a toddler play area, and several more games and improvements to enhance our offerings. Hopefully by your next return, we will also have a larger revamped kitchen with more high quality food and beverage options. We hope to see you again soon.

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Reviews (43)
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39 - 43 of 43 reviews

Reviewed February 28, 2012

It's a great place for kids age 4 and older although they have a play area for toddlers. It just wasn't enough. I have only one major complaint. The food choices are very limited for the healthy conscious. And the food they did have wasn't so tasty.

3  Thank TdotC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

I went to Funhaven on a Friday night with a group of friends. From the website, we believed that there would be a combination of adult & children activities (they talk about corporate functions, team building sessions, etc...), however the place is predominately for children.

We still had a good time though - the facilities are new and clean, the machines are fun regardless of age (they have some arcade style games). The laser tag facilities are also fantastic - the laser guns themselves are light & accurate, the course is spectacular. Definitely worth the trip there just for that - and they did try to accommodate our (older) group by putting us all in the same game. Much appreciated!

Some minor disappointments:
- the bumper cars were 'broken' (just checked & they have taken down most references to the bumper cars on their website - but it still remains on the floor plan and the cars are there, just not in use). This was a disappointment as it was one of the primary reasons we went.
- they are not licensed and do not serve alcohol (but I do believe they are working on the license and may have it in the future).

2  Thank Krista K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Funhaven, Owner at Funhaven Entertainment Centre, responded to this reviewResponded March 12, 2013

Thanks for posting your experiences! So much has changed since your review of Funhaven. The provincial licensing issue that was preventing us from operating our bumper cars when we opened was solved long ago, and they have been operating flawlessly for over a year now. If you haven't tried them, our guests widely agree that they are the most fun type of bumper cars on the market.

We are now fully licensed, and we feature several adult-oriented events on evenings and weekends that will get you into all kinds of fun. Our laser tag arena is now using a scheduling system that allows you to book games and know exactly when and where to show up without lines or waiting. And of course, we still have the friendliest and most fun and helpful staff on the planet.

We hope to see you again soon to try out our improvements!

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Reviewed June 13, 2016 via mobile
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Thank O3258PZpatrickf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2014
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Thank Sergio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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