We have been to both ZaZaZa locations in Ottawa. Both times we have had great pizza. The last time we went however , our service was pretty poor. No one was present at the front door , even though there were only 2 other tables full in the restaurant. We waited what we felt like was a reasonable amount of time , and then just sat ourselves. Our server finally walked out from the back and was surprised to see us there. She took our order and disappeared again. When she brought our food , she did not refill our drinks , or come back to see if everything was okay. She walked by us several times and did not ask if we were okay , or needed anything. At one point , she was cleaning the washroom with the door open and we could see her wiping down the toilet as we were eating. I understand the bathrooms need to be cleaned , but perhaps close the door or doing after you close? The food is fantastic , I will definitely return despite the poor service and lack of attention from this server.
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