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“Fantastic Pizza!” 4 of 5 bubbles
Review of ZaZaZa Pizza With Pizazz - CLOSED

ZaZaZa Pizza With Pizazz
Price range: $7 - $11
Cuisines: Pizza, Italian, International, Contemporary, Canadian
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Lunch, Delivery, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wine and Beer
Description: The Big Cheese created ZaZaZa in 2010 on an infamous little corner in New Edinburg. Tired of "Ho Hum" pizza, he envisioned churning fresh batches of dough, brewing yummy sauces from scratch, whole fresh toppings, and the best cheeses around! He dreamed of a stage for talented young Chefs to present "Pizza with Pizazz" in an artistic setting all served with genuine hospitality at the core. The results are now in...And the reviews are superb. Thanks Ottawa for making ZaZaZa your neighbourhood pizza joint...With pizazz.
Kingston, Canada
Level Contributor
29 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Fantastic Pizza!”
4 of 5 bubbles Reviewed March 31, 2014

We have been to both ZaZaZa locations in Ottawa. Both times we have had great pizza. The last time we went however , our service was pretty poor. No one was present at the front door , even though there were only 2 other tables full in the restaurant. We waited what we felt like was a reasonable amount of time , and then just sat ourselves. Our server finally walked out from the back and was surprised to see us there. She took our order and disappeared again. When she brought our food , she did not refill our drinks , or come back to see if everything was okay. She walked by us several times and did not ask if we were okay , or needed anything. At one point , she was cleaning the washroom with the door open and we could see her wiping down the toilet as we were eating. I understand the bathrooms need to be cleaned , but perhaps close the door or doing after you close? The food is fantastic , I will definitely return despite the poor service and lack of attention from this server.

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank R0ADTRIPPER77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey C, Manager at ZaZaZa Pizza With Pizazz, responded to this review, April 14, 2014
Hello there,

Thank you for sending us feedback about your visit. ZaZaZa prides itself in providing excellent food and outstanding service. We were surprised and saddened by your last visit with us. Please know we have taken note of the incident and are doing all we can on our end to ensure it does not happen again! We have sent out your review to all of our team and let them know sub standard service like this is NOT tolerable. We are glad you loved the pizza and hopefully you will be back soon to realize how fantastic our team really is on a regular basis. If you would like to discuss your visit further please do not hesitate to contact me at kelsey@zazazapizza.com.

All the best,
Kelsey Cuddihy, Brand Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

121 reviews from our community

Visitor rating
    50
    51
    10
    7
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Montreal, Canada
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Oily pizza !”
1 of 5 bubbles Reviewed March 23, 2014

The goat cheese balls were mediocre and the Pizza's were below par, to be honest, my wife's pizza was disgusting...and I rarely I repeat rarely use this word.It was too oily, the tomatoes were bland and all the Pizza's we ordered felt they were re heated....the Lemonade was over priced and doesn't deserve to be called fresh squeezed.
The service was adequate for a BAD pizza joint. And what the hell is up with a light fixture permanently fixed to the middle of a table....Really???
And after enduring this horrendous culinary onslaught we had to pay $70.....Well this place just got itself in the worst and overpriced pizza joints we have been in.
Cheers...and please avoid this place.

  • Visited March 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
2 Thank MTLdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
699 reviews
436 restaurant reviews
common_n_restaurant_reviews_1bd8 915 helpful votes
“Great Pizza!”
4 of 5 bubbles Reviewed March 9, 2014

Really good thin crust pizza. Salads are also very good. Make sure to try the homemade oil with your crust! The only downfall at Putman location is the size, it is very small inside. If taking out, this aspect will not pose an issue for you.

  • Visited March 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank bestfamilyadventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey C, Manager at ZaZaZa Pizza With Pizazz, responded to this review, March 11, 2014
Glad you love our house made spicy oil! Our Beechwood location is a little cozy! If you prefer a little more elbow room be sure to check out our Glebe location at (915 Bank) or our newest location in Hintonburg (1079 Wellington West)! All locations do takeout too!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Family Pizza Night”
5 of 5 bubbles Reviewed March 3, 2014

We went as a large family group after Disney on Ice. It's a small location so we took up the majority of the place. The food was fantastic. I love gourmet pizza's with different types of toppings on them. The goat cheese balls as an appetizer were amazing. If you love pizza you need to try this place!

  • Visited February 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IonAimers, Owner at ZaZaZa Pizza With Pizazz, responded to this review, March 4, 2014
Thanks for the swell words Ashley...and hope to see you back really soon !!!
Shine...The Big Cheese
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Could be better”
3 of 5 bubbles Reviewed January 17, 2014 via mobile

I think I'm still scarred by eating an appetizer out of shoe - the same type of show being worn by the servers. I'm all for creativity but eating out of a running shoe is just odd and off putting. The pizza was good and the atmosphere was nice. I may try again.

Visited November 2013
Helpful?
Thank ScarBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey C, Manager at ZaZaZa Pizza With Pizazz, responded to this review, January 20, 2014
Hey Scarbunny. We get a couple of people who have issues eating of a shoe. We can assure you they are never worn, washed frequently and completely sanitary. However, if still not a fan just ask your server to skip the shoe next time and they will be happy to present the goat balls or cross cuts in a bowl! Glad you loved the pizza and we hope to see you back really soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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