Check-in was very quick & easy. Staff were polite & professional. The hotel and parking lot look and feel brand new (note to hotel management: update your website with photos/map for directions, as the internet mapping tools do not show the hotel on the satellite view). The room was very clean, spacious and was equipped with all the features that guests need. Bed and pillows are very comfortable, hotel was very quiet and the TV is well-positioned (often hotels have the TV situated too low or at odd angles).
Areas for improvement: in-room lighting is quite dark, no option for cash deposit (friends ended up at another hotel due to this), no on-site restaurant (we skipped the continental breakfast and went elsewhere, but would definitely have preferred a full, hot breakfast on-site).
Key highlights: Courteous staff, efficient check-in/check-out, nicely appointed rooms, good value for dollar (except for the breakfast).
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- Also Known As:
- Quality Inn Orleans Hotel Ottawa