We came here for mother's day brunch yesterday. I reserved a few weeks ahead. What was really frustrating was that although I had reserved well ahead it did not reserve you a table, just a time to eat. As a result we were only offered a table up in the
"lounge" which is a up 6 steps away from the buffet or outside (which was absolutely freezing! 10 Celsius). We refused to eat outside and expressed our dissatisfaction about the seating. Finally we obliged to sit in the lounge area (although it would have been nice to be told when I reserved, to bring a coat, or that we would need to climb stairs). If you are with elderly persons or those with disabilities, this restaurant is definitely NOT accessible friendly!
Despite all this we were offered a discount, some waitresses even offered to carry our food plates up the stairs for us and the "lounge" turned out to be quite intimate and spacious/relaxing. We were even offered to move 1/3 of the way into our meal and declined.
So service turned out to be great.
The buffet was nice as well: omelette station, carved prime rib, clam chowder, salad bar, seared tuna and smoked salmon, pancakes, bacon, sausage, a chicken dish, potatoes au gratin, a pasta dish and a wonderful selection of desserts, pastries, croissant...(mini crème brulee, chocolate mousses, pecan pie, meringue cookies, baklava...). This was just a sampling. We had come here for easter brunch last year and that is what made us come back. So even though it was a rocky start, it is tops for a higher end buffet.
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