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“Good but NEEDS cleaning”

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Travelodge Ottawa West
Ranked #59 of 68 Hotels in Ottawa
Reviewed July 7, 2014

Still needs cleaning behind furniture and also entrance sidewalks. VERY dirty. Hire a student in summer? Or replace a groundskeeper/maintenance person.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,272 - 1,278 of 2,362 reviews

Reviewed July 6, 2014 via mobile

This was a decent hotel for a decent price. Excellent customer service. It was a perfect, quant hotel. However, they're version of a queen bed is very small. Nonetheless, I would definitely stay here again.

  • Stayed: June 2014
    • Value
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1  Thank Ashley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank fyreball
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 6, 2014

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Neil D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 6, 2014

Once finally being able to check in to our room after having some pretty bad customer service, we found that there was no shampoo/ conditioner. There was a scum ring with little hairs all around the tub. The room was so hot when we arrived it took all night to cool down to 21 degrees. When this was brought to the front desk's attention I was given 2 sham/cond and told that cleaning staff wasn't on, and blew off immediately. We took this mini vacation for a 2 night stay. We couldn't swim the first night due to taking way to long to check in, the sanitation of the room and the problems that they were having with all of the exterior doors (we couldn't get our car unpacked and to the room without running all over the place). The next day my son was so excited to go in the pool, we get on the deck of the pool to find a Band-Aid as you enter the pool. If that wasn't bad enough we put it past us and said it was a one off, not only to find 2 more Band-Aids in the pool. We have stayed at this hotel no less than 6 nights throughout the last 3 months, it has always been great. This is unacceptable, the staff were unprofessional and I am very unimpressed.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
1  Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2014

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
1  Thank Robert M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 4, 2014

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
1  Thank Trent L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Travelodge Ottawa West

Address: 1376 Carling Ave | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada (Formerly Travelodge Hotel and Convention Centre - Ottawa West)
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 68 Hotels in Ottawa
Price Range: $106 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Ottawa West 3*
Number of rooms: 196
Official Description (provided by the hotel):
The Travelodge Ottawa Hotel and Conference Centre is a CAA/AAA 3-Diamond Full Service Property. Boasting Over 20,000 square feet of meeting space, a full convention services department and exceptional customer service. We offer an Executive Club Floor with a private Executive lounge for our business travelers enjoyment. Enjoy Ottawa's largest hotel Water Park, the Wet and Wild water Park. It features a wave pool, kid s pool, slide, hot tub and fitness room. ... more   less 
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Also Known As:
Travelodge Hotel And Convention Centre
Travelodge Ottawa
Travel Lodge Ottawa

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