- Free Wifi
- Free Parking
Front staff was great. Front desk were very pleasant and helpful. Facility was not clean, security staff had no personality. Lifegaurds were unpleasant on Friday evening and off the charts great on Sunday morning.
My kids absolutely loved the indoor water park, however I was unhappy with the cleanliness our room. The beds sheets had holes in them, the bathroom floor seemed like it hadn't been mopped, and the worst part was that I found a huge clump of black hair on the floor in between the beds that just about turned my stomach, obviously the floor had not been vacuumed properly. Oh and also my 2 wake-up calls were not made to me, thank goodness my alarm worked. I will say the reason our stay was not ruined was because of the friendly service that we did receive. Will we stay there again?, I'm not sure.
The room was great. But the view of old undies and booz bottles from my window (Room113) was less than great.
I booked with a late check out! But wasnt told it had to be confirmed.. so when I was leaving I had to pay a fee.
Hidden fees are not a way to retain customers... It will be my last stay.