Honest to god I never leave bad reviews but this needs to be said.... we stayed here with out 21 month old bc of the pool and slides however it was terrible. First we went to our room where the door was already opened but the key didnt work anyway once we left. than we went to have dinner at the resturant and there was one man working who gave us no menus and we seated ourselves after waiting on him, than we sit down at the table and the glasses my son was playing with were dirty from food, so we moved to another table at that table again the glasses had LIPSTICK marks on them ( OMG ), the highchair my husband grabbed looked like it was last cleaned maybe a year ago bc it was all sticky, the waiter finally came but we got up and left and went to the Monkey Joes Across the street for dinner. Finally got back to the hotel to use the pool but the room we paid more money for to overlook the pool and to have doors leading to the pool, were not actual doors you could use to go into the pool area??? extra money paid just to look at other ppl swimming?? the pool was freezing cold, so cold my son could not go in the kiddy waiting pool. The rooms were absolutly gross and we didnt notice at first because the lighting was very bad and the lamps all didnt work. The rooms were extremely small, even with the queen / couch option, everything was just pushed closer together. You could hear everything from the hall and other rooms not to mention our room had a door leading to the other room, lol. We travel often and this was by far the worst Ive ever seen, we have even been to overseas areas nicer. After waking up in the morning we noticed the blankets had been moved away from the box spring and to our surprise the mattress and box spring were completely stained beyound repair. Completely freaking gross and Ive never seen anything like it. The front desk staff never answered the phone when we called down 4 times so my husband went down and complained, they told him they were ordering new beds next month but gave us the 1 night stay for like $65. We also did eat the free breakfest in the morning bc my son was starving so we decided to make sure everything at our table was clean and eat and leave but that was a bad idea..... the food was to say the least BAD..... the eggs were a light yellow colour with no taste, cereal honestly was old and the toast was hard..... no bacon and the sauasges you could tell were old and reheated from the day before. my husband had waffles and asked the waitress why the food was old, hard, stale and she said bc it was sitting since this morning??? ya ok, needless to say we just simply left. DO NOT STAY HERE PLEASE! i dont mind cheap 1 night stays but this is not worth any money unless u NEED to stay somehwere.
- Official Description (provided by the hotel):
- The Travelodge Ottawa Hotel and Conference Centre is a CAA/AAA 3-Diamond Full Service Property. Boasting Over 20,000 square feet of meeting space, a full convention services department and exceptional customer service. We offer an Executive Club Floor with a private Executive lounge for our business travelers enjoyment. Enjoy Ottawa's largest hotel Water Park, the Wet and Wild water Park. It features a wave pool, kid s pool, slide, hot tub and fitness room. ... more less
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- Also Known As:
- Travelodge Hotel And Convention Centre
- Travelodge Ottawa
- Travel Lodge Ottawa