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Holiday Inn Hotel & Suites Downtown
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Reviews (255)
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83 - 88 of 255 reviews
Reviewed March 29, 2013

Corner room was spacious enough having booked the 'business room package' (pretty good price for Ottawa), with a decent desk and lighting, but the wifi internet connection was very poor. Despite 3 potential connection addresses (which presumably reflects the fact that I was told that there's only 3 modems (?) shared between 7 floors) the signal was weak or non-existant. That's the downside if you're there on business (get it sorted management) ...

...the upside was the staff. Check-in was prompt (which you appreciate when you've just arrived after a long working day and a flight in from Halifax). More importantly, having left my telephone in the hotel room (very comfortable) on checking out, I called up and was told I would be called back to save keeping me on the line whilst they searched. They must have run, as it was only a few minutes before they got back to me with positive news, and I was quickly reunited with the phone when I got back to Ottawa in the afternoon. This might sound like the sort of thing you would expect from any good hotel, but when it's your phone you'll appreciate this level of efficiency and professionalism. Thanks folks!

  • Stayed: March 2013, traveled on business
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Thank Atrebate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013 via mobile

We were in Ottawa under sad circumstances, since my wife's father had just passed away. The person that made the reservation for us must have mentioned that, so when we checked in they gave us their condolences and advised us that if there was anything we need just ask. The room itself was huge and overlooked the downtown, parliament hill and the market area. Parking was very convenient. Would stay there again in a heartbeat!

  • Stayed: March 2013
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Thank Canuckwithtaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

For the price you pay, you get an excellent overall package. The location is great -- walking distance to many of Ottawa's attractions (Rideau Canal, Parliament, Byward Market etc.). The room we stayed in was nice and clean. The only thing that probably could use an upgrade was the bathroom.... a bit dated and didn't have a ventilation fan... did have a heated floor though.

The hotel also offers free Wifi and parking was $17.00/day, which seemed fairly standard for Ottawa. I have stayed at a few of the hotels on Cooper Street, and the Holiday Inn was by far the best experience.

  • Stayed: February 2013, traveled with family
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Thank mw83krk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

Location is good - staff are great. This is a clean and reasonably priced choice for a stay in the Capital City. We used this hotel as a base for our exporing Ottawa and the beds were so comfy we felt well rested very morning.

  • Stayed: March 2013, traveled on business
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1  Thank Canmoretravelbugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

Situated close to the major attractions (Parliament House, Byward Mall), this hotel is a stroll away from everything. Customer service was excellent; notably their Conceirge (Ronny) who gave us good info on how to get to the markets and use public transport. Beds were comfy and the room we had was spacious. Another pleasant stay in a HI. Join the Priority Club if you haven't done so - it's a free loyalty program (a perk is later check-out).

Stayed: February 2013, traveled with family
Thank MazV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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