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“poor stay” 2 of 5 stars
Review of Days Inn - Ottawa West

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Days Inn - Ottawa West
Ranked #43 of 69 Hotels in Ottawa
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387 reviews from our community

Traveler rating
    56
    155
    116
    38
    22
See reviews for
154
73
28
90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
BRISTOL
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 13, 2012

This hotel was located very close to where we needed to be, however after the first mornings trip to the breakfast we skipped the toast and cold cereal. A larger room and professional serving pieces along with fresh fruit and instant oatmeal are needed to keep up with other hotels basic breakfast offerings.

The suite met our expectations, but the pull-out couch was dated and uncomfortable. The floor had boot prints from a previous guest or staff member. Makes you wonder how well cleaning is being done.

We enjoyed a sound sleep, but we were on the 6th floor- and paid more for our suite than most will. Not sure how everyone slept on the floors where the bus load of mostly unsupervised children were.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Days Inn

Helpful?
Thank Mitchell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nimroz T, Director of Sales at Days Inn - Ottawa West, responded to this review, November 28, 2012
Thank you for commenting regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the Days Inn Ottawa West, we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

I hope you will consider staying with us again so that we can have another chance to provide you with exceptional service.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
prince george
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 12, 2012

This hotel is in a pretty good location, lots of great restaurants close buy. The hotel itself is older and looks it from the outside. The rooms are pretty good though. For the price I am satisfied. My only problem with this hotel is that the internet sucks, at least from my room. For that reason I would not stay here again. All in all , i feel it's good for the price. My room has been re-modeled and has a fridge. No microwave, which is another down side.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank scootermp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn - Ottawa West

Property: Days Inn - Ottawa West
Address: 350 Moodie Drive, Ottawa, Ontario K2H 8G3, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#6 Best Value Hotel in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn - Ottawa West 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Please note that the pet friendly rooms are strictly on the Ground Floor and a fee per night does apply. ... more   less 
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Also Known As:
Days Inn Ottawa West Hotel Ottawa
Days Inn Nepean
Nepean Days Inn

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