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“European Charm, sketchy area.”
Review of Swiss Hotel

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Swiss Hotel
Ranked #27 of 67 Hotels in Ottawa
Certificate of Excellence
Waterdown, ON
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“European Charm, sketchy area.”
Reviewed June 21, 2012

I stayed here on business and it's a great alternative to chain hotels. The room I stayed in was pretty small, but well appointed, in a very European modern way, and even included an i-pad. Unfortunately no video camera so I couldn't face-time kids. Bathroom was really cool also, although the shower was a pretty tight fit to squeeze by the glass door. Beware the limited parking on site, but there is a public parking lot immediately accross from the hotel. Bear in mind, the biggest issue with the Swiss Hotel, is the area. Pretty sketchy area immediately surrounding, but it appears to be in transition, with several brand new condos either finished or underway. Lots of nefarious activity in the adjacent parking lot-so judge yourself accordingly. That said, it's only a couple blocks from the byward market. Overall, I likely wouldn't stay here again, just because I don't want to be looking over my shoulder just going to my car. I had to leave early so didn't get a chance to sample the breakfast, but it sounded pretty good.

  • Stayed June 2012, traveled on business
    • Value
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Helpful?
Thank Adamscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Swiss Hotel, responded to this review, June 26, 2012
Thank you for taking the time to post a review.

We are sorry that you would not return to stay with us, but are happy that you appreciate the amenities we offer at the Swiss Hotel. Being located so close to the heart of downtown certainly has its benefits and drawbacks. Our guests are able to walk to the capital's main tourist attractions, including the Byward Market, Parliament Hill, the Museum of Civilization. The newly constructed Convention Center completed in 2011 is also only two blocks away. Our building was constructed in 1872, and is located on one of Canada's most historic streets, home to many fathers of Confederation.

Just like in any other downtown area, however, we cannot control who uses the city's spaces, which are shared by a whole range of residents, employees, university students, and tourists. Indeed, if you choose to stay in the downtown area, whether with us or not, you will certainly meet an eclectic mix of people. As you pointed out, the downtown core of Ottawa is certainly in transition, with more people choosing to live downtown. We look forward to seeing what the future brings to the country's capital city!

Yours sincerely,
Sabina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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365 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
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English first
Vancouver, BC
Level 4 Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed June 13, 2012

We stayed here in March for business for three nights. Our taxi driver did not believe that this hotel existed, so asked us to call the hotel - we did, and the woman who answered was a bit hostile on the phone to give us the address. Turns out her hostility was directed to the cab driver, when we arrived, she came running out the front door to scream at the driver, which was most uncomfortable, and not welcoming in anyway. We stayed in the larger room, which by North American standards was really small - but we were totally ok with that. What we didn't see after the frenzied arrival was that you have to book your breakfast the night before. When we arrived the next morning for breakfast and didn't have a reservation, and the breakfast room was wide open and not busy - the woman was rather rude about not accommodating us. We sat there and had a coffee while we waited for our team to assemble, and then out of no where, she shows up with breakfast, which we did not order - truly odd. We didn't particularly care for the location, and wished we were further south. We can't see staying here again. That said, the rooms are just fine, very european style. We just had a very odd interaction with the owner/staff because of her anger over not being known by the cab driver.

Room Tip: get the room with the fire place
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  • Stayed March 2012, traveled on business
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Helpful?
5 Thank kvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corner Brook, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 12, 2012

I have stayed in lots of hotels and this is my favourite, It is very close to downtown and the market, but on a quiet tree-lined street. Wonderful flowers in the window boxes and the courtyard where you can have an amazing breakfast, feels like heaven. Try the home-made meusli! The rates are reasonable and the rooms very modern, excellent clean design. Fabulous sheets! The best sleep, especially because the windows open for a little fresh air in the evenings. And the service was really warm and friendly. I felt everyone sincerely wanted me to have a good stay and they took the time to make me feel welcome and well cared for.

Room Tip: Ask for a room that faces Daly Ave so you have lots of trees outside your window.
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  • Stayed June 2012, traveled with family
    • Value
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Helpful?
2 Thank Barb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Placid, New York
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 9, 2012

I attended a conference in Ottawa and was late to make a reservation and found all the large properties full. I found this hotel here on Trip Advisor, and with such great reviews I had to try it. They had a room available and I'm delighted we stayed here. The owners and the staff were incredibly friendly and made our stay so nice. We were only here overnight, but we arrived early and they had our room ready for us as requested. To say the mattresses are comfortable is an understatement. I didn't want to get out of bed in the morning it was so incredibly comfortable. Some previous reviews talked about "sketchy" people in the neighborhood. We didn't see any close to the hotel and we returned from dinner quite late at night. There are "sketchy" people in every big city. Proximity to everything was great. A 5 minute walk to Byward Market, great dining and pubs and a 15 minute walk to Parliament Hill. Very, very nice experience.

  • Stayed June 2012, traveled on business
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Helpful?
3 Thank SueC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level 4 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 16, 2012

Visited this hotel, after reading reviews on trip advisor.

Useful info (I didn't see it in other reviews before leaving), even if the small parking near the hotel is full, there also only a block away, another paid parking available.

In our case, we parked near the hotel with no issues.

Be aware that the bathroom is really small, really.

Other than that, this is a great location and a lot better service than in the Days Inn we stayed previously in Ottawa.

  • Stayed January 2012, traveled with family
    • Value
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Helpful?
1 Thank 7171_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 13, 2012

Sabine jus makes unique the experience of Swiss Hotel. The rooms are superclean and confortable. The beds are great. And the best comes in the morning, with a delicious, complete and home-made breakfast. Excelent choice.

  • Stayed March 2012, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Aurea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2012

We were greeted with the friendliest smile and complete knowledge of everything in the area. She had us excited we just arrived. We were there for winterlude but because of the warm weather most things closed. It didn't matter because the hotel is within walking distance of everything. And when done we cuddled up with the fire going in the room and a glass of wine. Which was also picked up from the massive LCBO down the street with a great vintage selection. We would definitely stay there again.

  • Stayed February 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank tripprincess23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swiss Hotel

Property: Swiss Hotel
Address: 89 Daly Ave, Ottawa, Ontario K1N 6E6, Canada (Formerly Gasthaus Switzerland Inn)
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #27 of 67 Hotels in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Swiss Hotel 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
The Swiss Hotel is ideally located in downtown Ottawa in the heart of the Nation's Capital within easy walking distance to tourist attractions, shopping, restaurants, bars, and convention sites. This European-style boutique hotel has modern flair and offers its clients a warm, cozy and intimate accommodation experience with friendly service in a quiet, stress free environment. Each of the 22 rooms has private bathroom, A/C, European style white bedding that is 100% cotton with plush duvets, hardwood floors, free hi-speed wifi internet, an iPad and a Nespresso coffee machine in every room. For business or pleasure, choose from standard, superior, deluxe rooms with a fireplace or our romantic getaway suite with a double Jacuzzi. The hotel offers an optional healthy Swiss buffet breakfast, as well as opportunities for small meetings. The hotel also has a pretty courtyard garden patio for relaxation - a true oasis in the middle of the city. ... more   less 
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