What more can I say? It has a good gym with two rooms and a lot of equipment, jacuzzi, swimming pool, quiet rooms, large wonderful beds and a unique system for the elevators (advertised as the only one in North America). They care about their customers: the stopper in my bathroom sink was not working but I did not bother to report it, since it is common to find this issue in many hotels. However, the maid must have noticed it while cleaning the room because an employee of the hotel knocked on my door, saying that he had come to fix the problem with the sink stopper. Also, one morning I woke up to find a note under my door: it explained that the hotel was very sorry for the noise outside the previous night, but it was caused by construction being performed by the city of Ottawa and that the hotel had contacted the city to complain about it. I am a light sleeper and did not hear any noise, although I understand that some people staying in rooms in a different location, heard it. These examples show the care the hotel administration has in relation to its guests.
The only negative point about the hotel is that its restaurant, Daly's, is extremely expensive, so be aware that breakfast is not going to be any cheaper than, at least, $20.00. It is a robbery! Since there is a mall attached to the hotel and you have no need to go outside, you can always avoid the exhorbitant prices for breakfast in the hotel by going to the options offered in the mall.
- Official Description (provided by the hotel):
- Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more less
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- Also Known As:
- The Westin Ottawa Hotel Ottawa
- Westin Ottawa
- Westin Hotel Ottawa
- Ottawa Westin