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“Winter in Ottawa”
Review of The Westin Ottawa

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The Westin Ottawa
Ranked #6 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
CH-7324 Vilters, Switzerland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Winter in Ottawa”
Reviewed January 23, 2013

Good business class hotel with a short acess to the international conference centre (only 5 min walk) Near by the shoping area with a lot of good restaurants as staek houses, sea food, chinese and vietnamese restaurants. Some godd pups for beer and other strong drinks. Good for relaxing after a hard day.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kema13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,055 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (555)
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 23, 2013

My husband and I love our city, Ottawa! The best way to celebrate out passion for our city is to stay away from home, in our city! New Years Eve 2012 we spent an over night in a beautiful Suite overlooking Parliament Hill and the famous Byward Market (a corner unit). We had two out of town guests, that we set up in another Spectacular suite. Any chance we get, we stay here. It was our third stay of last year at our Ottawa Westin, and it's consistent every time! What a Brand!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovelots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review, February 13, 2013
Dear Lovelots,

Thank you for taking the time to share your wonderful comments about The Westin Ottawa, and our beautiful city! I am truly honoured that you have chosen our hotel as your home away from home, and I am happy to hear that you and your guests enjoyed ringing in the 2013 with us. We strive to uphold the values and promises of our Westin brand at all times, and I am thrilled to hear that you appreciate our consistency.

I look forward to many wonderful “staycations” to come!

Be well,

John J
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, ns
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 19, 2013

The Westin Ottawa is so attentative to every detail, right down to starbucks coffee in your room to moist towels and ear buds in the fitness centre. Location is superb. Beds are lovely. Rooms are clean. Love the HD TV.. This place feels like home.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zowieyellowflame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review, January 24, 2013
Dear zowieyellowflame,

Thank you for taking the time to post your comments! I am thrilled to hear that The Westin Ottawa feels like home for you. Our attentive service is one of our main attributes, and I appreciate you taking the time to recognize our extra efforts. I hope to welcome you back "home" again soon!

Be well,

John J
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 14, 2013

I was there for a seminar. The Westin hosted the event. It was a great location. Right downtown, connected to the Rideau Mall, great shopping and lot of food choices. Close to bars and restaurants as well. We didn't have a car but everything was in walking distance. If you're interested in historical sites Parliament Hill is right up the street.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fang0026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review, January 24, 2013
Dear fang0026,

Thank you for taking the time to share your comments with the Trip Advisor community! I am very happy to hear that you had a great experience, and that you were able to get out and enjoy the local attractions aside from your business meetings. I hope to welcome you back again in the near future!

Be well,

John J
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Level Contributor
92 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed January 13, 2013

I stayed here for five nights on a business trip. The hotel met all my expectations. Service was very good and the rooms were well appointed. The hotel has a great location in the heart of the city with plenty of bars, restaurants, and shops within walking distance. Would not hesitate to stay here again.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeogProfOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review, January 17, 2013
Dear GeogProfOH,

Thank you for your comments! I am happy to hear that you enjoyed your stay, and that you would choose to stay with us again in the future. I hope that either business or pleasure brings you back to Ottawa again soon for another great stay at The Westin!

Be well,

John J
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 13, 2013 via mobile

This hotel offers allwhat you need during a stay in ottawa. Nice fitness and pool area, large rooms, personal always willing to assist. This makes your stay easy. 2 mn walk distance from the market or the parlament hill, location is the best for leisure or business!

Stayed January 2013, traveled on business
Helpful?
1 Thank Glpprinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottish Borders
Level Contributor
79 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed January 4, 2013 via mobile

Having used the Westin in Toronto we half knew what to expect from this hotel. Their web site and previous reviews were very helpful. The biggest plus has to go to their concierge, Patrick. I emailed prior to our visit enquiring about various things including upgrading our room to a junior suite. He had everything in hand upon our arrival and made our visit to Ottawa all the more enjoyable, a big thank you.
The upgrade is well worth the extra if travelling with a teenager, separate bedroom with large tv. Large bathroom with double sinks, bath and very large walk in shower. The beds and pillows are extremely comfortable. I have to say the aircon is rather loud at night and we ended up switching it off then on again in the morning.
We had breakfast several mornings in the hotel and also Christmas Bunch, first class service from friendly staff and good quality.
Go for a wifi package rather than the daily rate.
Linked to the Rideau Centre from the 3rd floor, very handy on cold winter days. Great location downtown for its bars restaurants. Parliament Hill is a short walk over the canal and well worth doing the tour.
The gym and pool were very quiet while we were there but well enough equipped.
The only thing missing from the hotel is a bar area, we could only see the one in the Shore Club Restaurant.
It's the staff that make the difference and we found all the staff to be excellent.
Taxis to or from the airport is roughly $40

Stayed December 2012, traveled with family
Helpful?
3 Thank SL.123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review, January 14, 2013
Dear SL.123,

Thank you for taking the time to review The Westin Ottawa. I am thrilled to hear that Patrick took such excellent care of you and ensured your needs were met even before you arrived at the hotel, setting the stage for a great stay. He is a shining star on our front office team, and I am so pleased that his efforts started your experience off on such a positive note. I am also happy to hear that our Junior Suite was a great fit for you and your family, and that you were able to enjoy our downtown location, and of course our special Christmas Brunch as well.

I hope to welcome you back again soon!

Be well,

John J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Ottawa

Property: The Westin Ottawa
Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Ottawa
#3 Luxury Hotel in Ottawa
#3 Green Hotel in Ottawa
#6 Romantic Hotel in Ottawa
#6 Family Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
Official Description (provided by the hotel):
Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more   less 
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin

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