I stayed three nights in November and received an unrefurbished room at the quiet end of the corridor. I had been booked into a refurbished room with a connecting door, but requested a quiet room on check-in. I was pleased with my room's peace and quiet. The bed and linens were clean and very comfortable.
The white velvet chairs in the room had seen better days, and were ready for replacement. The coffee maker poured out brown gunk when I ran some water through to clean it, and I asked for a replacement unit, which was promptly delivered.
I didn't eat in the restaurants or bar, but had one catered lunch at a business meeting on the 4th floor. I received the vegetarian option, which was quite watery pasta. I much preferred to eat out for the rest of my stay.
Front desk staff were very pleasant and professional, and despite some frayed furniture (that's being addressed through refurbishment) I had a good stay.
- Official Description (provided by the hotel):
- Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more less
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- Also Known As:
- The Westin Ottawa Hotel Ottawa
- Westin Ottawa
- Westin Hotel Ottawa
- Ottawa Westin