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“Excellent room with a picture perfect view.”
Review of The Westin Ottawa

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The Westin Ottawa
Ranked #8 of 68 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 13, 2011

We were in a deluxe king bed room on the Parliment Hill view side. We were in room 2019 on the 20th floor. With the floor to ceiling window and the bed on the left side of the room I was able to watch TV in bed and check the time on the Peace Tower clock.

Room Tip: Get a room on the Parliment Hill side above the 20th floor, rooms 19, 17 or 15 to get the bed on the...
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  • Stayed: July 2011, traveled as a couple
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Thank Regent64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,626 - 1,632 of 2,151 reviews

Reviewed September 12, 2011

A nice hotel in the heart of downtown Ottawa. Attached to the Rideau Centre for shopping and just steps to the market of Ottawa. Many very good restaurants to choose both in the Rideau Centre and in the Market Area.

Across the street from the Rideau Canal. Within walking distance of many interesting shops on Sussex Drive. The National Art Centre is just across the bridge and a beautiful location for a meal and a concert.

The only problem is the elavators. There are 4 of them however 99% of the time only 2 seemed to be working. We waited over 10 minutes one day for an elevator. Something needs to be done to improve sevice or lack there of.

Room Tip: Ask for rooms on higher floors for better views. You can choose to view the Rideau Canal or downtow...
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  • Stayed: September 2011, traveled with friends
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1  Thank SGMCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2011

Apart from a hiccup when we checked in, which was sorted efficiently and quickly by the duty manager - Melissa, we had a great stay at this hotel, excellent room, fantastic view and location, attentive staff in the restaurant. This must be the jewel in the crown of the Westin chain, as we were extremely disappointed with the Westin Harbour Castle where we stayed following this.

  • Stayed: September 2011, traveled with family
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2  Thank southact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2011

Stayed for a week on a business convention. Staff and rooms were suberb. Very clean, quite & comfortable. Had a problem with the refridgerator. Called the front desk at 12:15 AM (expecting to be told it would have to wait till morning) and they gladly brought me another one within 20 mins. Pool & hot tub were excellent too. The hotel is in a perfect location for access to all the downtown activities. If you can afford it, stay at the Westin!
PS: The parking lot is not very high ($20/day) so a tall SUV may not fit. (Dodge Caravan just fit.)

  • Stayed: August 2011, traveled on business
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2  Thank bellguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

Near parliament where u can attend the light festival. Rideau shopping centre can be accessed directly thru the 3rd floor. Parking lot underground gives access directly to the lobby.

  • Stayed: August 2011
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Thank Ezechias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

I chose the hotel as I was in town for a 1 day business conference located right in the hotel. It's attached to a mall, with plenty of options for food and shopping. It's close to the Market, Parliament Buildings, Nationnal Arts Centre and Sparks Street mall.

The rooms are quite spacious with excellent beds. It's up to the usual Westin standard for a top hotel. It's a bit of long taxi ride from the airport, with little alternative. I've stayed at this hotel in the past and it looked like it could do with a bit of an update.

The staff make the hotel - always welcoming and helpful. You truly feel welcome when you arrive. I always to check availability when going to Ottawa for gowntown meetings.

  • Stayed: February 2011, traveled on business
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2  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

Had an awesome experience at the Westin in Ottawa. The hotel is beautiful and comfortable. Staff were very polite, professional and eager to help. They get a lot of the details right. If you are a jogger, there is a running concierge to show you where the trails are and a bottle of water and towel awaiting you when you come in the door. If you like the gym, there is one with lots of light. The bed is the most comfortable of any hotel. The decor is stylish. The buffet was awesome.

  • Stayed: August 2011, traveled with friends
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Thank RobStacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Ottawa
#3 Green Hotel in Ottawa
#3 Luxury Hotel in Ottawa
#6 Family Hotel in Ottawa
#6 Romantic Hotel in Ottawa
Price Range: $168 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
Official Description (provided by the hotel):
Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more   less 
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin

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