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Reviews (2,313)
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1,780 - 1,785 of 2,313 reviews
Reviewed September 11, 2011

Apart from a hiccup when we checked in, which was sorted efficiently and quickly by the duty manager - Melissa, we had a great stay at this hotel, excellent room, fantastic view and location, attentive staff in the restaurant. This must be the jewel in the crown of the Westin chain, as we were extremely disappointed with the Westin Harbour Castle where we stayed following this.

  • Stayed: September 2011, traveled with family
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2  Thank southact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2011

Stayed for a week on a business convention. Staff and rooms were suberb. Very clean, quite & comfortable. Had a problem with the refridgerator. Called the front desk at 12:15 AM (expecting to be told it would have to wait till morning) and they gladly brought me another one within 20 mins. Pool & hot tub were excellent too. The hotel is in a perfect location for access to all the downtown activities. If you can afford it, stay at the Westin!
PS: The parking lot is not very high ($20/day) so a tall SUV may not fit. (Dodge Caravan just fit.)

  • Stayed: August 2011, traveled on business
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2  Thank bellguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

Near parliament where u can attend the light festival. Rideau shopping centre can be accessed directly thru the 3rd floor. Parking lot underground gives access directly to the lobby.

  • Stayed: August 2011
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Thank Ezechias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

I chose the hotel as I was in town for a 1 day business conference located right in the hotel. It's attached to a mall, with plenty of options for food and shopping. It's close to the Market, Parliament Buildings, Nationnal Arts Centre and Sparks Street mall.

The rooms are quite spacious with excellent beds. It's up to the usual Westin standard for a top hotel. It's a bit of long taxi ride from the airport, with little alternative. I've stayed at this hotel in the past and it looked like it could do with a bit of an update.

The staff make the hotel - always welcoming and helpful. You truly feel welcome when you arrive. I always to check availability when going to Ottawa for gowntown meetings.

  • Stayed: February 2011, traveled on business
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2  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

Had an awesome experience at the Westin in Ottawa. The hotel is beautiful and comfortable. Staff were very polite, professional and eager to help. They get a lot of the details right. If you are a jogger, there is a running concierge to show you where the trails are and a bottle of water and towel awaiting you when you come in the door. If you like the gym, there is one with lots of light. The bed is the most comfortable of any hotel. The decor is stylish. The buffet was awesome.

  • Stayed: August 2011, traveled with friends
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Thank RobStacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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