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Hampton Inn by Hilton Ottawa
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Reviews (1,317)
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651
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All reviewsunderground parkingcoventry roadthe breakfast areast laurentcomplimentary breakfastgreat hotelconference centerbreakfast stafflarge bathroomhot tubmicrowave and fridgeclose to downtownshort driveyogurteasy accessnice stayexercise room
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Reviewed May 30, 2014

Good place to stay if you are up for exams etc in Ottawa. The only problem is no food in walking distance if you are for exams. There is a mall around but that would take you 15-20 min each way walking. Rent a car if you are staying here as parking is free at this hotel

  • Stayed: May 2014, traveled solo
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Review collected in partnership with Hampton
2  Thank Nikhilesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this reviewResponded June 2, 2014

Dear Nikhilesh,

Thank you for taking your time to give the feedback of your stay at the Hampton Inn Ottawa! We are very happy you enjoyed your stay with us, and found our hotel suit your needs. I must point out, though, that there is a Bistro restaurant at the Courtyard by Marriott just behind us: this will help you next time you visit - I also apologize nobody mentioned that out during your stay.

I do hope exams went well...

Please feel free to contact us should you have any further questions or inquiries, we will be more than happy to help.

We are looking forward to weldome you back soon!

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

I often stay at this location, either for business or pleasure because of its excellent value. Although not in the heart of the city, the location is ideal as the bike path is nearby, as is great shopping. City buses are easily accessible. Furthermore, breakfast and parking are included, which makes this hotel a great option when visiting Ottawa.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hampton
1  Thank Gislaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this reviewResponded June 2, 2014

Dear Gislaine,

Thank you very much for sharing the experience of your stay at the Hampton Inn Ottawa! We want to also thank you for being a loyal Hamptonite, it is wonderful to hear you enjoy our hotel and location suits you!

We do hope to be able to welcome you back soon!

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

My 21 year old daughter and I spent three nights at the Hampton Inn on Coventry road last week. Our room was spacious and very clean. The housekeeping staff was very courteous and efficient. We even had a housekeeping staff member knock on our door to find out if our room was okay. the free continental breakfast was good and we really appreciated the underground free parking. We had a room discount through a friend and even though the passport was not faxed through until the next day, we were still allowed to check in and received the discounted rate. Thank you so much!

  • Stayed: May 2014, traveled with family
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1  Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this reviewResponded June 2, 2014

Dear Carol,

Thank you very much for taking your time to write a review of your stay at the Hampton Inn Ottawa! We are very glad you enjoyed your stay with us, as well as our services and facilities. It is always wonderful to hear our staff is making our guests feel at home...

We do hope to be able to welcome you back soon!

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014

My wife and I stayed two nights to take in local attractions. Very nice clean hotel with friendly staff. The location is a bit of a distance from the main attractions for walking but only a short drive away. If I find myself back in Ottawa any time soon I won't hesitate to book this hotel again.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this reviewResponded May 27, 2014

Dear Robert,

Thank you very much for taking your time to write a review of your stay at the Hampton Inn Ottawa! We are very glad you enjoyed your stay with us, and although, as you mentioned, we are not right downtown, a short drive is all it takes to get there.

We do hope we will be able to welcome you back to our hotel soon again!

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014

Large and clean room. Huge bathroom space and large mirrors. Great to have a kitchenette with microwave + mini fridge (keep and heat baby milk). Had a pool which I didn't time to try but I checked by and water was clean. Great breakfast.

The only note to have a 5 star rating, is to make available the hot dish breakfast on the 2nd floor, in the meeting room 1. The hotel's ground level breakfast cannot accommodate all guest, so the exceptionally used a meeting room to for the extra guest.

  • Stayed: May 2014, traveled with family
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1  Thank Ezechias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this reviewResponded May 27, 2014

Dear Ezechias,

Thank you very much for sharing your thoughts of your stay at the Hampton Inn Ottawa! We are very happy you enjoyed your stay with us, as well as our service and facilities.

You are correct about the busy days and breakfast area, it does get very busy sometimes, and you will be happy to hear that we have tried something similar to what you proposed just last weekend. It was the Marathon weekend in Ottawa and the hotel was completely sold out, so we actually set up Meeting room 1 for additional seating and Meeting room 2 for hot food serving. We served continental in the lobby, and this set up really worked, so we will use it again whenever we have a busy weekend.

Thank you again and we do hope to be able to welcome you back soon!

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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