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“Nice property, close to Ottawa attractions”

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Hampton Inn by Hilton Ottawa
Ranked #12 of 67 Hotels in Ottawa
Certificate of Excellence
Toronto, Ontario, Canada
Level 6 Contributor
178 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Nice property, close to Ottawa attractions”
Reviewed May 14, 2013

This Hampton Inn has the usual comfy beds, decent breakfast and 24/7 coffee and tea. Nicely kept property with courteous, helpful staff. The standard room was large and included a small fridge and mike. A nice surprise was the large bathroom.

Location wise, you will need a car to get a restaurant. The St. Laurent Mall is a 5 minute drive. Ottawa attractions such as downtown, Parliament Buildings and the Byward Market are all about 10-15 minutes drive.

Parking can be a bit of a hassle. The underground garage is clean, bright and well upkept. However, there are a limited number of spaces. On a busy weekend, you might be able to find one of the few outdoor parking spots. Most likely, you will end up parking in the convention center underground lot.

The hotel is attached to a big convention centre. The Courtyard hotel is also attached to the convention centre - from the other side. Traffic and parking can be an issue - especially on a busy weekend.

If you want to get back onto the highway you will need to make a U-turn or turn into a side street or parking lot in order to turn around.

Had a chance to go to the pool, located on the 4th floor (highest floor). It is small and there is also a small hot tub (hot tub is more suited for 2 people as 4 would be tight fit). I was there in the morning and saw a maintenance person checking the water with a hand held device as well as the usual water sampling - nice to know this property does this regularly.

Room Tip: 4th floor is highest level and pool is located there so if you want a more quiet floor choose someth...
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank wildkard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review, May 17, 2013
Dear Guest,

Thank you very much for taking your time to write the detailed review of your stay at the Hampton Inn Ottawa - I am sure it will help many prospective travellers!

We are very happy your stay was enjoyable and that your schedule allowed for some relaxing time in our pool - we do hope to be able to welcome you back soon again!

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,170 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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English first
Ontario
Level 6 Contributor
125 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 13, 2013

Great location. Great room. But breakfast! Not enough space or seats. Staff do their best but bad management planning, the management should eat there at 8.30am and experience it for them selves! However I'm sure they eat breakfast somwhere else where they can sit and enjoy thier food. The food is typically American micro wave cheap stuff. However it is an economy hotel you can't expect too much.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 6491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuala D, General Manager at Hampton Inn by Hilton Ottawa, responded to this review, May 15, 2013
Dear Guest,

We can't thank you enough for taking the time to share your comments regarding the Hampton Inn Ottawa on Trip Advisor as we take great pride in our convenient location and clean rooms. Please know that management are fully aware of the challenges of our breakfast area however we are pleased to advise that we will be renovating our lobby this year to hopefully enhance the overall breakfast experience.

We hope to see you again soon.

Nuala Dinardo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cancun, Mexico
2 reviews
Reviewed May 13, 2013

I come from hotel business with higher prices and higher amenities, however being aware that my intention of staying at the hampton in was to have safe, clean place to sleep with basic amenities, I think I got exactly what I wanted with the added perk that for a hotel in north america, the staff was very friendly and helpful. Yes I do recommend staying here and I very likely stay here on my next visit to Ottawa.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank JCCalderonM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review, May 16, 2013
Dear Guest,

Thank you very much for taking your time to write a review of your stay at the Hampton Inn Ottawa! We are glad you enjoyed your stay with us, and although we are not a high end resort, we are proud to say we have excellent staff who strives to give the best customer service possible.

We do hope you will visit us again and remain,

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level 5 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 10, 2013

The hotel is centrally located in Ottawa and the freeway is nearby. Check-in clerk, Brianna, was friendly and helpful. There is free WiFi and free breakfast. I was given a room on the first floor (ground floor). Room was clean and spacious. There was a microwave in the room which can be convenient to some guests. Free self parking is available, however, the underground parking is small and limited number of spaces available. I had to park behind the building as underground parking was full. Bed was comfortable. Recommended hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank digipro78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review, May 13, 2013
Dear Guest,

Thank you very much for the review of your stay at the Hampton Inn Ottawa! We appreciate you taking your time to help other travellers and are very glad your stay with us was up to your standards. We do hope to be able to welcome you back soon!

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ontario canada
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 9, 2013

Stayed at the Hampton Inn recently. The hotel was spotless. Room extra large, and breakfast was wonderful. Eggs, bacon, home fries, fruit, and muffins, bagels, and oatmeal. Oh yah also great waffels. The girls were so friendly working in the buffet, even gave me a bottle of water before I left for a walk to the mall. Front desk was also friendly and courteous. The pool and jacuzzi were very clean. All in all would definitly return again, close to everything and also good for families. Forgot to mention the beds were so clean and comfy.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vacationgirl55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review, May 13, 2013
Dear Guest,

Thank you very much for taking your time to write a review of your stay at the Hampton Inn Ottawa! We are very happy your stay with us was enjoyable! I would like to inform you also that soon we will start renovations of our lobby, so it will be updated and made even better. I will also make sure your comments reach our front desk and breakfast staff, they will be very pleased to see their hard work is making our guests happy.

We hope to be able to welcome you at the Hampton Inn Ottawa soon again,

Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2013

great location , lobby bar at night had great value for the food ...large portions. Love the ability to take beer/drinks to the rooms. Breakfast had great variety and always well stocked. Eggs tasted different...not sure how else to describe them. I had the suite and the unfortunate part is for some reason suites are right by the elevator a little noisy.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review, May 16, 2013
Dear Guest,

Thank you very much for contacting Trip Advisor regarding your stay at the Hampton Inn Ottawa! We are very glad your stay at our hotel was up to your standards - I am sorry your stay was disturbed by noise from the elevators: for any future stays, please inform our front desk staff that you would like a quiet location away from elevators, and we will make sure it is honoured. If you wish to stay in a suite, we do have a different type of suites located at the end of hallways, which is away from elevators: layout of those suites is different, though, there is a boardroom located between bedroom and living room.

Please do not hesitate to contact us if you have any additional questions or concerns, we will be more than happy to help.

We do hope we will be able to welcome you back soon,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 7, 2013

On a business trip - stayed at Hampton Inn - Room was big, clean and comfortable
Fitness room was adequate - couple of treadmills , free weights .....
Breakfast bar was well stocked
Hotel is easy to access - quiet - well kept

Room Tip: Don't take road side if you need to sleep during the day - Fire department blows the horn at the...
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review, May 9, 2013
Dear Guest,

Thank you very much for taking your time to write a review of your stay at the Hampton Inn Ottawa! We are very glad everything was up to your standards - we do hope to be able to welcome you back soon!

Sincerely,
Valentina Gaca,
Assistant General Manager,
Hampton Inn Ottawa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton Ottawa

Property: Hampton Inn by Hilton Ottawa
Address: 100 Coventry Rd, Ottawa, Ontario K1K 4S3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Ottawa
#6 Best Value Hotel in Ottawa
#7 Romantic Hotel in Ottawa
#13 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn by Hilton Ottawa 2.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hampton Inn By Hilton Ottawa Hotel Ottawa
Hampton Inn Ottawa
Ottawa Hampton Inn

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