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Hampton Inn by Hilton Ottawa
Ranked #11 of 67 Hotels in Ottawa
Certificate of Excellence
Halifax, Canada
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“One of the best”
Reviewed February 11, 2013

We were in Ottawa for a Ringette Tournament from Feb. 6 - 10 and the whole team stayed on one floor. The location was very convenient close to the city core and airport and all the rinks we were playing at. The complimentary hot breakfast was very good and the staff were very friendly acknowledging you every time you past them. I would certainly stay there again and would not hesitate to recomend this hotel for others.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coleharbourperson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review, February 12, 2013
Dear valued guest,

Thank you very much for taking your time to write a comment about your stay at the Hampton Inn Ottawa. Our staff takes great pride in our hotel and works tirelessly to give the best possible service to our guests. We do hope to see you back at the Hampton Inn Ottawa soon again.

Sincerely,
Valentina Gaca,
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,113 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
Ottawa, Canada
1 review
Reviewed February 4, 2013

Incredible service and the rooms are pleasant, only 5 minutes from downtown and easy access to the main highway. Hillary who works in the dining area is the friendliest person that I have ever met in the service industry. Free Breakfast is a huge bonus as well.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay, Canada
1 review
Reviewed January 23, 2013

If you like privacy, quiet atmosphere, and good amenities, go to this hotel. We were staying to attend a volleyball tournament. The fitness facilities were basic, but very up-to-date machines. The room was huge, with a VERY spaious bathroom. The beds at all Hampton Inns are second to none. The staff was very helpful when we discovered that my daughter had forgotten to pack some toiletries... they had stuff at the front desk to give to her. Recommend this hotel highly.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrienne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuala D, General Manager at Hampton Inn by Hilton Ottawa, responded to this review, January 25, 2013
Dear Guest,

Thank you so much for commenting on your recent stay with us and for highlighting the benefits of staying at the Hampton Inn Ottawa. Our wonderful team works tirelessly each and every day to ensure the best possible service for all our guests. We are happy to know that our complimentary amenities at the front desk came in handy during your stay with us.

We look forward to welcoming you back on your next trip to Ottawa.

Sincerely,
Nuala Dinardo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 9, 2013

The beds were extremely able.
The room was clean.
The staff were very nice.
The only negative was the hot tub water looked dirty, maybe if the filter needed to be replaced or cleaned.
I really liked that my vehicle was parked underground and in Ottawa that's a big deal for me!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cshrews1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuala D, General Manager at Hampton Inn by Hilton Ottawa, responded to this review, January 10, 2013
Dear Guest,

I would like to thank you for taking the time to comment about your recent stay with us at the Hampton Inn Ottawa. We were happy to hear that you enjoyed your stay with us and that you will return to us when you are next in Ottawa. As for the hot tub, the water is drained daily and should not look dirty therefore if you ever notice that again, let us know and our maintenance staff will drain it and refill immediately.

Our staff enjoy very much reading the reviews that guests such as yourself post so we will be sure to share your positive experience with them.

I look forward to welcoming you back to our hotel soon!

Nuala Dinardo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Socorro, New Mexico
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 8, 2013

We moved to this hotel from the Quality Hotel downtown because of the parking inconvenience at the latter. (See my review on that for details). Room rates were identical, but parking at the Hampton Inn is free yet still underground - a big plus in winter.

We had stayed at this hotel twice in the distant past (about 10-12 years ago) but had forgotten how good it is. The room was clean and very spacious, and their two-bed rooms have queen-sized beds. The room had a fridge, a microwave, and a flat-screen TV with HDMI and USB inputs. My only suggestion for improvement would be to put a fan (on a separate switch) in the bathroom so it doesn't steam up. All hotel facilities are top-notch, staff were helpful, and the free breakfast was excellent although seating was limited.

Access to the main highway is right there and it is also well connected to east/south/central parts of the city.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nmgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuala D, General Manager at Hampton Inn by Hilton Ottawa, responded to this review, January 16, 2013
Dear Guest,

Thank you for taking your time to review the Hampton Inn Ottawa on Trip Advisor. What a fantastic review and thank you so much for highlighting all the benefits of staying at our hotel.

We are delighted to hear that you enjoyed your stay and look forward to welcoming you back.

Nuala Dinardo
Hampton Inn Ottawa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 5, 2013

We live in Texas and have stayed at this hotel about 10 times in the past three to four years. The hotel is clean, staff is very professional and attentive, great location and underground parking.
We were in Ottawa over New Year - lots of snow and very cold. The underground parking is terrific.
We have no reservation recommending this hotel to everyone.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WRR_LMR_Lakeway_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuala D, General Manager at Hampton Inn by Hilton Ottawa, responded to this review, January 8, 2013
Dear guest,

Thank you for choosing the Hampton Inn Ottawa. We are so pleased to hear that you enjoyed your stay with us. Thank you especially for the kind words about our staff as we truly believe they are our greatest asset. Our staff follow Trip Advisor closely and will be happy to read your comments.

Thank you for taking the time to share all the benefits of staying at our hotel and we look forward to your next visit!

Nuala Dinardo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 31, 2012

First time staying at the Hampton and had no regrets at all the room was very spacious considering we were 3 adults and 2 children and extra clean the staff was warm and welcoming .Travelled during a snowfall and really appreciated the indoor parking at this hotel.
Kids enjoyed the pool which was located 2 doors from our room on the 4th floor very convenient.
The complimentary breakfast was very good could have had some scrambled eggs but not a big deal still had a lot of choices.Would definitely recommend and would stay again myself .

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABBRUZZO69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review, January 10, 2013
Dear Guest.
Thank you for staying at the Hampton Inn Ottawa! We are very glad you enjoyed your stay and that the kids had fun at our pool. Thank you also for the comments on our staff, they all work very hard and take pride in our hotel.
We hope to be able to welcome you back with us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton Ottawa

Property: Hampton Inn by Hilton Ottawa
Address: 100 Coventry Rd, Ottawa, Ontario K1K 4S3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Ottawa
#5 Best Value Hotel in Ottawa
#7 Romantic Hotel in Ottawa
#13 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn by Hilton Ottawa 2.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hampton Inn By Hilton Ottawa Hotel Ottawa
Hampton Inn Ottawa
Ottawa Hampton Inn

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