I stayed at this hotel for one night with 4 other young ladies all of us in our early twenties. Thank God it was only one night! We stayed here because it was a bit cheaper (We were 5 people and wanted to be in one room if it was possible), the pool was open till 10pm, free breakfast and free Internet. Spend a little more $ and stay somewhere else, the pool which was the main reason we went away was disgusting!!! They don't mop around the pool so there was water everywhere, normally hotels have somebody check regularly and push the water into a drain. The border all around the pool was STICKY and FILTHY!!! What a major disappointment, we didn't stay long after seeing things floating in the pool. The paint was peeling in places also. The hot tub was fine, looked fairly new and the water was very hot.
The Internet is not wireless but it's free.
The breakfast was ok, nothing special at all, went around 9:30ish and there were still eggs, sausage a few breads, no yogurt and not much fruit left but the staff that was taking care of the area were working very hard and refilled the coffee machine and waffle batter right away when asked. Really nice people!
The indoor parking was a joke! The lanes are very small and when you go up/down a level its extremely steep. The lanes are supposed to fit two cars but don't, when it's busy it must be a nightmare!! To leave you have a rope you pull on to open the garage door! How outdated!!!!
We got a renovated room, thank God! I wouldn't want to see an old one. The kitchen is a nice size, fridge is big, washer, dryer, dishwasher, granite counters, it was basically a one bedroom apartment.
The bathroom was not so nice, didn't look updated, the bathtub looked especially outdated. When we got there the toilet wasn't flushing that well and of course it overflowed! We called maintenance which did come right away but all they did to clean the floor was just wipe it with a bath towel! Yuck! I called again to the front desk and asked them to send somebody with a mop!! So stupid!!
Over all stay somewhere else! We visited a friend staying at the Westin and the room was beautiful, clean, classy, spend a bit more and at least enjoy your stay. We felt ripped off!!!! Plus the Westin has a mall attached!
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- Also Known As:
- Residence Inn Ottawa Downtown Hotel Ottawa
- Ottawa Residence Inn