I travel on business across Canada on a regular basis. My stay at the Capital Hill last week was to say the least very disappointing. There is not enough space available to park your vehicle while checking in, service at the front desk was mediocre, parking is an absolute nightmare! My room was soooo dated and stunk of smoke! So much for a smoke-free hotel! The walls and ceiling were plastered up, the mattress soooo uncomfortable, and there is no room in the bathroom to setup your toiletries. The soap provided by the hotel was so dry; I couldn't even get it to latter when attempting to wash my hands! The worst part was that I couldn't close the bathroom door when sitting on the toilet because my left knee didn't fit inside the bathroom - horrible!!!!!!!!!!!!!!!!!!!! The shower knob was covered in black mold! There is no room service after 2pm and no vending machines for snacks, only for soda. The mattress was so old, I woke up with a back ache! Will never return and am disappointed that there are so many misleading reviews on this site... makes you wonder if the staff aren't reviewing their hotel to attract guests! This hotel is wrong in every way and there are many better hotels located near attractions and centre town - don't waste your time on this one!
- Official Description (provided by the hotel):
- Locally owned and operated we are a 3 1/2 star hotel, with 5 star friendliness. Located in the heart of the Nation's Capital, we are a smoke free property with 152 guest rooms and 10 meeting rooms. We are situated in the midst of the city's business and tourist district; only two blocks from Parliament Hill. The only way you'll get closer to the hill, is if you get elected. ... more less
- Reservation Options:
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- Also Known As:
- Capital Hill Hotel Ottawa
- Capital Hill Hotel And Suites
- Capital Hill Ottawa