We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great place to stay on a budget” 4 of 5 bubbles
Review of Ramada Ottawa On The Rideau

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Ramada Ottawa On The Rideau
Ranked #32 of 67 Hotels in Ottawa
kitchener ontario
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great place to stay on a budget”
4 of 5 bubbles Reviewed May 18, 2013

Stayed for 2 nights this week and was pleasently surprised by the nice room we had. Very modern room,clean and quiet. Would stay there again. A tim hortons right in front of the room we were staying in .

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kitchenercouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review, May 21, 2013
Dear Kitchener Couple,

What a great compliment. We appreciate your kind words and thank you for choosing us. We hope you will come back and visit us again!

Thank You!

- Mark Lowe
Reservations Agent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

271 reviews from our community

Traveler rating
    71
    113
    51
    17
    19
See reviews for
96
76
18
52
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Kingston, Canada
Level Contributor
440 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
2 of 5 bubbles Reviewed May 7, 2013

The outside of the hotel looked promising as we arrived, but the lobby was our first sign that there is a real need for updating and renovation. Photos show great well appointed rooms. Our rooms were not anything like the photos at all. Loud poor functioning air conditioner, sagging beds, and old and tired flooring, walls, and furniture. The hotel is relatively close to the airport but there are nicer hotels closer to the airport. At the moment, this hotel is a real budget hotel, but I am not sure the savings are worth it. If you do stay, ask for an updated room. Otherwise, I would stay away.

Room Tip: Ask for a renovated room.
See more room tips
  • Stayed May 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Don_K_Kingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review, May 21, 2013
Dear Don,

We would like to take this opportunity to thank you for choosing the Monterey Hotel. We appreciate and value your feedback. Yes, we are currently undergoing major renovations on our rooms and now have 57 of our 87 rooms completely redone from head-to-toe. The remaining rooms are scheduled to be renovated and completed by the end of this year. Since over 65% of our hotel has been renovated we are actively trying to promote them which is why the majority of our pictures have been changed to reflect the renovation. We hope you will consider us again the next time you visit Ottawa and will get to experience one of our newly renovated rooms. We look forward to welcoming you back!

Sincerely,

Mark Lowe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Ottawa hotels

Ottawa, Canada
Level Contributor
183 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

I recently stayed at the Monterey which is under new ownership/management. The hotel has undergone major renovations and looks great. The rooms are spacious and very modern looking. Not to mention the great location overlooking the water. The food is great and the facilities are wonderful for meetings or parties. The price is competitive and a good bang for your buck.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, General Manager at Ramada Ottawa On The Rideau, responded to this review, March 16, 2013
Dear Mike S,

Thank you for taking the time to share your recent experience / stay at the Monterey Hotel in one of the newly renovated rooms overlooking the Rideau River. You are absolutely correct, the hotel is under new ownership and new management and they are not sparing any efforts or money to provide our valuable guests with one of the best rooms available in the city and an unparralled approach to guest services and satissfaction, our goal is always to exceed guests expectations.

Once again, I appreciate your comments and look forward to hosting you again in the future.

George Chaiban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed March 7, 2013

The Monterey is an independent hotel on the outskirts of Ottawa on the banks of the Rideau River. The tall pines and proximity to the river give it a rural feel.

The washroom was clean, the sheets were freshly laundered, they have a good cable package (including Discovery, History Channel, TSN, etc.), and I had no problems with the free WiFi. The in-room fridge was nice and all rooms include free parking.

I found the tired, dated décor depressing. The noisy fan in the bathroom, the old style "tube" television, and the stale smell of stale cigarette smoke still lingered from years before when hotel probably permitted smoking.

To be fair, management is renovating this property. I stayed in a cheaper room that had not been renovated. If you're on a budget, the Monterey isn't too hard on your wallet - but, if you get an unrenovated room, the time you spend there won't be uplifting.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, General Manager at Ramada Ottawa On The Rideau, responded to this review, March 8, 2013
Dear Michae B

Thank you for taking the time to share your honest and fair evaluation of our hotel and services.
We are happy to know that you have found our rooms to be clean, our staff freindly and the setting is very relaxing. As you have indicated in your review, we are renoavting all the rooms in the hotel and we hope that during your next visit to the hotel you will enjoy the new and fully renovated rooms.

Again, thank you and looking forward to welcoming you back to The Monterey Hotel in the near future.

George Chaiban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brockville, Canada
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed February 11, 2013

stayed here as had a flight at 0600am and had to be at airport for 0330 am. basically was here from 10pm to 0330 am. Hotel was clean and convenient to the ottawa airport and they offer free parking for one week. There is no shuttle though to the airport , you need to take a cab. reasonable because at <$100 per night compared to holiday inn and hilton down the road at $179-200 per night plus a parking charge to leave your vehicle there for the week.! Great for an airport hotel!

Room Tip: choose 2nd floor as there are only 2 floors , probably less noise
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank CanadaBetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, General Manager at Ramada Ottawa On The Rideau, responded to this review, March 8, 2013
Dear CanadaBetty

Thank you for your recent review of The Monterey Hotel. We are happy that you have foung the hotel to be a great airport hotel and looking forward to welcoming you back for your next trip to or from Ottawa International Airport.

Thank you
George Chaiban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cameron, On
2 reviews
1 of 5 bubbles Reviewed February 4, 2013

We stayed there Jan 30 to Feb 1, 2013 for family celebration. My husband chose a peanut butter packet off their continental breakfast table. The packet had been chewed by a MOUSE and it was evident that some of the peanut butter had been eaten. The front hotel staff appeared to be not concerned about the situation and no apology from her. The waitress apologised but no one else from the kitchen or restaurant spoke us.

Also all three mornings the hair dryer broke down even after I was assured that it would be fixed the first day.

No we never thought to take a picture of the packet which I regret.

  • Stayed January 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Gerri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, General Manager at Ramada Ottawa On The Rideau, responded to this review, February 11, 2013
Dear Gerri M

Thank you for taking the time to share your recent experience with us. My apologies for the issue with the continental breakfast. We take these matters very seriously and we had the Public Health and Food Safety inspectors in the next day. They found no evidence of any mice in our restaurant or in our dry storage. Unfortunately we are unaware as to how this could have happened but moving forward we will ensure that our staff inspect all packaging and alert us of any potential issues. I also apologize that our staff was not as helpful as they could have been and we will strive to ensure this doesn’t occur again.

I understand from our maintenance department that a new hair dryer was placed in your room but the issue might have been the breaker, it is fixed now and very sorry for your troubles.

Again, my sincere apology for your experience with us which in no way reflect our firm commitment to guests satissfaction and I am looking forward to welcoming you back in the near future and to regain your confidence in our services and product.

Thank you
George Chaiban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

We booked that hotel because it was not expensive, has an outdoor pool and is situated on the way to downtown of Ottawa. And it is very close to the pirate's adventure (one of the our list of places to see in Ottawa))).

It was nice to stay there. The staff was very... very... VERY FRIENDLY! We checked-in in 5 sec. The room was very clean. The area was clean. We had been afraid of mosquito, but we could not spot even single one. My child just asked about pool (what was closed at that time) and in a few seconds one from the staff came and opened it.
And it was quiet even despite on wedding event, what took place in the same time as we stayed there. We felt as we stayed in a family house or in friend's house)))

We liked it!

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Helen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George C, Manager at Ramada Ottawa On The Rideau, responded to this review, February 4, 2013
Dear Helen A

Thank you very much for taking the time to write a review regarding your experience with The Monterey Hotel, I appreciate your feedback and thank you for your kind words regarding our clean rooms, amenities and Team members. Our staff strives to ensure that each and every guest has a memorable experience.
Once again, thank you and looking forward to your continued patronage and to hosting you again in the future.

Sincerly,

George Chaiban
General Manager
The Monterey Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ottawa hotels
6.8 mi away
Hampton Inn by Hilton Ottawa
4.3 mi away
BEST WESTERN PLUS Ottawa City Centre
1.9 mi away
Hampton Inn by Hilton Ottawa Airport
Show Prices
Show Prices
Show Prices
5.9 mi away
Best Western Plus Ottawa Downtown Suites
7.1 mi away
ByWard Blue Inn
ByWard Blue Inn
#14 of 67 in Ottawa
4.0 of 5 bubbles 654 reviews
2.4 mi away
Hilton Garden Inn Ottawa Airport
Show Prices
Show Prices
Show Prices

Been to Ramada Ottawa On The Rideau? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Ottawa On The Rideau

Property: Ramada Ottawa On The Rideau
Address: 2259 Prince of Wales Drive, Ottawa, Ontario K2E 6Z8, Canada (Formerly The Monterey Hotel)
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 67 Hotels in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Ottawa On The Rideau 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Nestled on five acres of evergreens, pines and tranquil gardens, The Monterey has breathtaking views of the Rideau River. Known for its resort-style lodging and amenities, it is ideally suited for vacationers and traveling executives. Guests can enjoy a complimentary deluxe continental breakfast on-site at The Pine restaurant. Located in a charming stone building, The Pine offers an extensive wine selection, with a summer patio and various meeting rooms. The Monterey Hotel remains one of Ottawa’s most affordable destinations, regardless of its superior service and priceless scenery. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Hotels.com so you can book your Ramada Ottawa On The Rideau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monterey Inn Resort And Conference Centre
Monterey Inn Resort & Conference Centre Hotel Ottawa
Monterey Hotel Ottawa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing