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“The worst hotel service ever”

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Travelodge Ottawa East
Ranked #49 of 67 Hotels in Ottawa
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530 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
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  • Any
English first
Belfast, United Kingdom
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 16, 2013

I booked my stay through hotwire secret hotel deal.The hotel itself is bit out of the way,but there are few shops,and places with food around.There is also a bus stop nearby.
Staff was pleasant and accomodating.Early check in wasn't an issue.
Room was small,but had fridge and microwave.Bed was comfortable,andI slept very well there.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smerfetka15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn B, Assistant General Manager at Travelodge Ottawa East, responded to this review, August 22, 2013
Dear Guest,

Thank you for your good review recognizing our pleasant staff and comfortable beds! Our hotel is located a 5-10 minute drive to downtown Ottawa, the St. Laurent Shopping Centre, Museum of Science and Technology and many other Ottawa attractions. If you don’t want to pay for parking downtown, there is a bus stop nearby and our Front Desk Agents are more than pleased to assist our guests. Once again, I appreciate your review and do look forward to hosting you again in future!

Sincerely,


Jocelyn Brunet
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Ottawa East

Property: Travelodge Ottawa East
Address: 1486 Innes Rd | Gloucester, Ottawa, Ontario K1B 3V5, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 67 Hotels in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Ottawa East 2*
Number of rooms: 128
Official Description (provided by the hotel):
Your Canadian adventure begins at the Travelodge Ottawa East hotel, less than 10 minutes from downtown Ottawa. From family to business travelers, our Ottawa, ON, hotel offers a great location and comfortable stay for everyone. Sleep soundly at our Travelodge hotel, then plan your day using free Wi-Fi Internet access. Enjoy comforts like free oversized-vehicle parking, guest laundry facilities, and dry cleaning service. All guest rooms come equipped with microwaves and refrigerators. Get the most out of your stay with 24-hour front desk service from our friendly staff. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult at our pet-friendly Ottawa, ON, hotel. ... more   less 
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Also Known As:
Travelodge Ottawa East Hotel Ottawa
Travel Lodge Ottawa
Ottawa Travel Lodge
Ottawa Travelodge

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