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“Nice Hotel, Good Location”
Review of Novotel Ottawa

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Novotel Ottawa
Ranked #27 of 67 Hotels in Ottawa
Fredericton, Canada
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice Hotel, Good Location”
Reviewed January 4, 2012

This is a nice modern hotel in downtown Ottawa. Free internet and wifi in the room plus 4 Mac computers in the hotel lobby. Clean, modern and comfortable.
The hotel is near the University of Ottawa, and beside the Rideau shopping centre. It is minutes from the Byward Market, where there are lots of restauraunts, pubs and interesting shops. Just be careful at night as there are some panhandlers and seedy types in the area.

Be sure not to lose your parking ticket! If you do, it is a real hassle to get out. I had to go back to the front desk and ask for a replacement (which they did promptly with no problem) but I still had a hard time getting out of the public parking garage with it.
The hotel also has good access (once you learn how to navigate around it) to the TCH. That was handy for getting to and from the Senators hockey game in Kanata. (Warning: allow LOTS of time, say 2 hours, to get to the hockey arena as the traffic is terrible! We only allowed 1 hour to get there and we missed the first period!)

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LunaySol09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Montreal, Canada
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 4, 2012

I always go there for business! Great location, great food, great room. Nothing to complaint!

  • Stayed December 2011, traveled on business
    • Value
    • Location
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Helpful?
Thank Cassie1209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatchewan
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 2, 2012

Stayed here for a couple of nights in October 2011. On the plus side, the Novotel is located within walking distance to the Byward Market and Rideau Centre in downtown Ottawa. Lots of dining options are nearby. Beds are reasonably comfortable and the rooms are in decent condition. However, I wouldn't choose this hotel again due to the cramped rooms and paper-thin walls. Guests conversing in a normal volume can easily be heard in neighboring rooms. So much for privacy, and you won't get much sleep if your neighbors are talking or watching tv. And a word of warning: whatever you do, DON'T drink the bottled water they leave in your room! They charge an outrageous $4.50 per bottle of water at the Novotel! I thought they were complementary (as they are in many hotels), but was surprised and disgusted to be billed $13.50 for three bottles of water! Highway robbery!

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank SKsunseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 29, 2011

It is a perfect place for business travelers. The hotel is located near to the Ottawa Convention Center. It provides 24/7 service at the restaurants with a stylish setting and the food tastes so good. There is a fitness center, and an indoor heated pool for relaxation. They charge for parking which is a bit costlier compared to other hotels, but it never minds with their flawless services.

  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2011

no bathub
no sheets
after you park they tell you it is 5 dollars everytime you want to use your car
no proper door on bathroom
small tv
no ice machine
buffet breakfast: had to wait in line 15 min, them there was no food, ordered coffee had to wait 5 minutes before it came. the breakfast cost 15 dollars we left without eating
very bad elevator system ; you have to insert your room key to activate elevator, which rear worked properly
the bathroom counter had hairs on it when we entered our bathroom

Room Tip: stay at a different hotel
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  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
2 Thank denis j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
15 reviews
3 hotel reviews
Reviewed December 15, 2011

My boyfriend and I always choose Novotel when travelling. They have such a modern feel and a very fair/competitive price. We've never been disappointed and we've stayed at this branch many times. (The ottawa location the most)

  • Stayed December 2011, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank MarieF59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
187 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed December 13, 2011

Clean, quiet and centrally located. This hotel offers all that the business traveler requires. Free high-speed internet, comfortable beds and a zen-like decor. Room service choices are basic but the service is quick and the food is good.

The restaurant is convenient and the service friendly. There is a good breakfast buffet and they provide carafes of coffee - super in the morning! If you get orange juice, order the fresh squeezed - it's worth the extra money - the regular stuff tastes like Kool-Aid.

Room Tip: I have been here several times and have never had a bad room. If you are looking for a view of some...
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dondedieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Ottawa

Property: Novotel Ottawa
Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Official Description (provided by the hotel):
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 
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Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa

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