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“They took care of us - great visit”
Review of ARC The Hotel

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ARC The Hotel
Ranked #23 of 68 Hotels in Ottawa
Certificate of Excellence
Reviewed February 4, 2011

My wife and I with our baby were visiting Ottawa to get married. We ran into some difficulties with scheduling due to a pretty bad winter storm and ended up showing up early. The concierge was more than accomodating helping us to check in early. The room was modern, plush, and above all, clean. We entertained some guests for lunch in their restaurant lounge as well as up in our suite. I'd have to say this was one of our best hotel experiences. They even topped off the night with an unexpected wedding gift.

I want to emphasize that they were professional, have fantastic rooms, and fulfiled our modern "boutique hotel" tastes right in downtown Ottawa. I'm happy we picked it over the Chateau Laurier and we definitely plan to go back.

  • Stayed: December 2010, traveled with family
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Thank aejelliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this reviewResponded February 8, 2011

Congratulations on your recent wedding, we wish you all a lifetime of happiness and prosperity. The Management and Service Team at ARC The.Hotel is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our boutique hotel and we look forward to welcoming you back next February for your First Anniversary! .

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1,018 - 1,024 of 1,268 reviews

Reviewed January 25, 2011

My husband and I had the opportunity to stay at the ARC Hotel in Ottawa in January 2011. We were very impressed by the friendly service and the comfortable and well-appointed rooms. We ended our evening in the hotel's lounge, sharing thoughts in an environment conducive to late night chatting. Breakfast was delicious and served by pleasant helpful staff. The whole effect was delightful and quite romantic. I wish I could think of other reasons to stay in downtown Ottawa!

  • Stayed: January 2011, traveled as a couple
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Thank Sillysox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this reviewResponded February 8, 2011

We are always thrilled to hear from our guests that have great experiences with us and this is no exception. Thank you for taking the time to leave feedback on ARC The.Hotel. We'll try to come up with a few more reasons for you to vsit Ottawa! How about Bluesfest in July ... Check out the You Tube video of Kevin Costner (search ARC Kevin Costner) singing to our Lounge guests this past July! Look forward to welcoming you back soon.

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Reviewed January 18, 2011

I usually stay at this hotel when I have business in Ottawa because of our corporate rate but I would stay here even if I wasn't traveling on business. The hotel feels very luxurious and modern, and the service is excellent.

  • Stayed: November 2010, traveled on business
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Thank double_entendre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this reviewResponded February 8, 2011

We are excited to hear that ARC The.Hotel never fails to exceed your expectations. We appreciate your continued patronage and for taking the time to review our boutique hotel. We look forward to welcoming you back on your next business or leisure trip to Ottawa.

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Reviewed January 14, 2011

Our organization held an event for 60 people at Arc the Hotel in January 2011 and the service we received was simply outstanding. Each member of the staff was eager to help us with any changes we needed to make to the layout of the space to accommodate our panel and members. They were ready and willing to answer our questions and did not hesitate to stop what they were doing and pull up their sleeves to help out, when necessary. From the day I walked in to inquire about using the space to well after the event had ended, we received nothing less than the best service. Over the past year, our organization has hosted 9 events at various locations and we have never experienced such a high level of client service. We were all very impressed. Thank you!!

  • Stayed: January 2011, traveled on business
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Thank ntaite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this reviewResponded January 17, 2011

We are grateful for your gracious review of ARC The.Hotel. Our management team is proud that we are able to exceed your expectations and we look forward to welcoming you back in the very near future. Thank you for your business.

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Reviewed January 12, 2011

We were so pleasantly surprised when we arrived at this hotel. We found it first try which is always nice when dealing with one way streets and fearing having to do another lap. Our checkin was great. Howie has an awesome sense of humour. Our room was good. Unfortunately there was construction outside on the Laurier side, (our side) so there wasn't much of an opportunity to sleep in or nap during the day but the upside is that that improves productivity. The bed was great, the pillows worked wonders for me. The bathroom is a bit on the small side but had one of my favourite features....a window in the shower. It had blinds so if you don't want to risk people seeing in you can close them but I love having a shower in sunlight so I opened the blinds.

This hotel does all the little things right. Turndown services leaves, chocolates and an apple and closes the blinds. The day freshen- p opened the blinds, there was a champagne reception in the afternoon and a lovely lounge. Always like a lounge that has Hendrick's. They only have valet parking but the car was brought around quickly and it's heated so you don't have to jump into a chilly car.

It's a quick 15 minute walk over to the Market, less than that to Parliament (it's on the way) or the Rideau Centre.

  • Stayed: January 2011, traveled as a couple
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Thank PegLeg-and-SherBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this reviewResponded January 17, 2011

ARC The.Hotel would like to express our gratitude to you for taking the time to leave such a complimentary review. We make every effort to ensure our guest’s experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to Ottawa.

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Reviewed January 10, 2011

This hotel is centrally located in downtown Ottawa. Walking distance to Parlement and Rideau Canal. Also Rideau shopping center, Byward market and many great restaurants

  • Stayed: January 2011, traveled as a couple
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Thank EvE98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this reviewResponded January 17, 2011

ARC The.Hotel is pleased to know that you enjoyed your stay at our property. Thank you for taking the time to leave a review and we look forward to your next stay with us.

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Reviewed January 5, 2011

Spent a couple of days at the ARC after our wedding. The majestic king room was perfect for us with complimentary champagne and chocolate. The staff were very courteous at the front desk and at the lounge. The breakfast in bed was fantastic and from what our family told us, the food at the restaurant was delicious as well. It is very accessible since it's centrally located. Walking distance to Parliament, National Art Gallery, Byward Market, restaurants, galleries and etc.

  • Stayed: January 2011, traveled as a couple
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Thank slkh007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this reviewResponded January 17, 2011

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future.

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Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Price Range: $132 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 
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Also Known As:
Arc Hotel Ottawa

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