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“Canada Day”
Review of ARC The Hotel

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ARC The Hotel
Ranked #23 of 67 Hotels in Ottawa
Certificate of Excellence
Calgary, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Canada Day”
Reviewed July 12, 2013

We arrived in downtown Ottawa at three in the afternoon to an absolute mad house. We encountered a minor delay in acquiring our room due to our early arrival. The champagne was a nice touch. We came for the party & we did our best til one am. Its tough to find fault with a hotel that is within spitting distance of the parliament buildings within this price point. The staff were friendly, the rooms spotlessly clean & the sheets on the kinger were beautiful. I will be back.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank solodivecalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, September 11, 2013
We are grateful for your gracious review of ARC The.Hotel. Our management is proud that we are able to exceed your expectations and we look forward to welcoming you back on your next trip to Ottawa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,227 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Vancouver
Level 3 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 11, 2013

Disappointed! 4 Stars! Are you kidding me? 3 Stars is my rating. The room is small, service is acceptable and the decor and overall feel isn't 4 Stars. Opus in Vancouver is way better as a comparison for a 4 star boutique hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2GoFast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, September 11, 2013
Thank you for choosing ARC The.Hotel and for writing your valuable feedback. These comments are very important because they help us pursue continuous improvement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level 5 Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 10, 2013

The corner suites have the biggest bathtub I've ever used. Try to get a room above the 5th floor to eliminate street sounds, if you're a light sleeper. Single rooms are quite a bit smaller so more suitable to business travellers. A nice breakfast is included.

Room Tip: Corner suites are more recommended unless you're travelling alone.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, September 11, 2013
The management of ARC The.Hotel appreciates you choosing to stay with us and taking the time to leave feedback on your visit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoney Creek, Canada
2 reviews
Reviewed July 10, 2013

We stayed here over the Canada day long weekend. Great location to parliament. Really good staff, they were very helpful.Upon arrival they offered us glass of wine.The room was very clean and well equipped and the beds are very comfortable.The turn down service was also great.Good value for the money.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Canada
Level 3 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 6, 2013

Booked this hotel, as it was close to the Parliament grounds, for our Canada Day visit.
Great location, a couple of blocks away.
Modern design interior and rooms, GREAT, ATTENTIVE service !! Best we've had in a long time!
The rooms were nicely appointed and had everything you need and more.. even a bathrooms scale, to remind you how much you’ve over-eaten on your vacation!!
Hotel, elevators and rooms always smelled ‘fresh’ upon entering…a nice touch and comes with the many things I noticed, with the attention to detail.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank flhx2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, September 11, 2013
The management of ARC The.Hotel would like to offer our sincerest thanks for your glowing review of our property and for choosing to stay with us time and time again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed July 5, 2013

I just arrived home today from staying at Arc in Ottawa. I ended up at this hotel through priceline and it didn't disappoint. The valet parking is reasonable (especially compared to Toronto rates) with in/out privileges. Upon check in, we were served glasses of sparkling wine and Belgian chocolates. We shared a smaller queen bedroom, but the layout made the room seem a larger (many other reviews have commented that the rooms are small, I think they are fine). The hotel has a keurig machine in the room as well as a fridge stocked with real milk and creamers!

Every night when we arrived back at the hotel, the lights where turned on for us, chocolates on the pillows and water bottles and glasses on each night stand. We also got an apple on the first night.

The hotel is within walking distance (less than 4 blocks from Parliament) and a short 5-10min walk to the Rideau Centre and the Byward Market. We were able to walk to many great restaurants for breakfast.

We also enjoyed the lounge area that had a tea/coffee area that was available to guests. We used this every evening and the water for the tea was always hot and the selection of teas was good.

I look forward to staying here again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 35CanuckGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, September 11, 2013
Thank you for your recommendation of ARC The.Hotel. We never tire of hearing the great experiences of our guests and your review was no exception.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanover, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 4, 2013

We stayed at Arc the Hotel and all of the people we had contact with were really great to deal with. The people at the front counter are very friendly and helpful. They poured us each a glass of wine and gave chocalates. Later a very polite lady came to our room with more chocalates and apples. The room is compact but very nice and comfy. The bathroom is well appointed with an excellent shower. The restaurant serves great food and the fellow that served us was a total gentleman. All of the people were very helpful for instructions on how to get to various places. And the location is right where you want to be close to the parliament buildings, restaurants, and the art gallery. A great stay.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, September 11, 2013
We are glad you were able to stay with us during your trip to Ottawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ARC The Hotel

Property: ARC The Hotel
Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 
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Also Known As:
Arc Hotel Ottawa

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