Spent one night at this hotel on a Friday night in August. Small lobby area with friendly check-in, complimentary champagne upon check-in. For the first time in my life, I’d used Priceline to make a reservation given that I ended up with a “boutique hotel” with so many different room types, I was mentally prepared to get the smallest room, worst view, and probably a smoking room despite my strong preference for non-smoking. Well, two of those three were true. Despite being on the 7th floor (room 714) and non-smoking, the room was very small (smaller than I’ve had in Asia), the view was literally of a brick wall next door with no chance to see anything. It was a connecting room, but noise from the (occupied) room next to me was not an issue.
Bathroom was small but not too small, it was fine. Waterpik showerhead (the kind you can buy for $40 at Home Depot), good water pressure, and it was clean. Towels seemed brand new and were great. No real complaints here, but don’t expect luxury. Toiletries were nice, although for some reason I only had one bar of soap (for both the sink and the shower).
Room itself was nicely appointed and in pretty good shape. Nice décor, lamps, I found it bright enough even if I needed to work. Bed was a Queen and extremely comfortable, I was impressed. The biggest problem I had here was with the noise from the hallways. Even with the AC fan on providing some white noise, the constant doors opening/closing plus occasional people talking made for a very difficult night’s sleep. It was my first time in a hotel room where there is no obstruction/wall/partition between the bed and the door. So when in bed you have nothing blocking the sound, which was something I hadn’t thought of but it made a big difference.
I’d recommend this hotel to those looking for a clean room in a central location in Ottawa, and I’d suggest booking one of the larger room types. If you’re expecting a luxury hotel, you may be disappointed depending on your expectations. For families, it would depend how big your room is, but with so many connecting rooms and noise from the hallways, you’re likely not going to feel very comfortable in this hotel with young kids, especially if they’re loud. For business, the desk was nice and it was fine, but again… I wasn’t able to sleep through the night and wouldn’t have wanted to have to wake up for an early morning meeting on that night’s sleep.
I’m accepting of the room I got for the price I paid, but I wouldn’t put this in the same category as many of the Montreal boutique hotels, nor does it have many of the amenities of a larger 4-star chain hotel, nor does the building give off any sense of history or unique Ottawa appeal. It’s nice, the people were nice… I just wouldn’t go out of my way to stay here again.
- Official Description (provided by the hotel):
- An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more less
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- Also Known As:
- Arc Hotel Ottawa