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“Awesome boutique hotel”
4 of 5 bubbles Review of ARC The Hotel

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ARC The Hotel
Ranked #21 of 67 Hotels in Ottawa
Certificate of Excellence
toronto, ON
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Awesome boutique hotel”
Reviewed February 21, 2012

Booked this hotel for 2 nights during Winterlude using my Amex. Free breakfast was well worth it. Double check breakfast charges as sometimes errors do occur.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank metito4s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this review, February 29, 2012
Thank you for taking the time to review ARC The.Hotel. We are glad you were able to enjoy all our hotel and Ottawa has to offer. We look forward to being of service again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,169 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Upstate New York
Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed February 19, 2012

My spouse and I spent a couple nights at the Arc and were happy with our experience, although there are a few things that they could improve. The room was larger than I expected. We were upgraded from a queen to king room, but I still expected a tiny room. Everything was clean and unlike other reviewers, I could not hear my neighbors at all, which was nice because I am a very light sleeper. A noteworthy drawback was the staff service specific to the front desk (the doormen and valet workers were great). Many of the receptionists were not incredibly nice and a couple of them were rather smug. The other issue we had was with the thermostat in our room. It seemed to be out of whack, either too chilly or too hot... Not a terrible incovenience, just a little annoying. Overall, not the best place I've stayed at but a nice/average experience.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ast66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this review, February 21, 2012
Thank you for taking the time to leave such a thorough and complimentary review of ARC The.Hotel. We are pleased that you enjoyed our facilities and appreciate your constructive comments, using feedback like yours and other reviewers on TripAdvisor we continue to evaluate areas for improvement. Should your travels bring you back to Ottawa we look forward to being of service.
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Milton, Ontario, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 19, 2012

I stayed at ARC a few weeks ago for the first time. It will not be my last. I was highly impressed with the proffessional, friendly and efficient staff that I encountered throughout the hotel. The rooms though not large are very well decorated and complete with all the amenities that a travel like myself looks for when on the road. The beds are comfortable, the water pressure in the shower was very good and the room, hallways and foyer are clean and well maintained. I also had the pleasure of enjoying a drink and meal in the restaurant/bar. The food and service were both exceptional. Ask for the Chef's almonds, they are fantastic. I average 75 nights a year in hotels on business, I will definitly be returning to the ARC next time I'm in Ottawa. Well done to the staff and management.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this review, February 21, 2012
ARC The.Hotel is thrilled that we were able to exceed your expectations. We appreciate your business and your taking the time to leave a recommendation of our property. We do hope that we will be your home away from home in Ottawa.
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Toronto, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 16, 2012

We were welcomed with a bubbly, chocolates and smiley faces. The whole hotel had a friendly feel and has an artistic touch. The breakfast/brunch menu was different, well presented and enjoyable. The room was cosy.

Confederation park, Parliament, Rideau Canal and Byward mark are all within a walking distance. Would love to go back.

Amex deal made it even more enjoyable.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JagaPravasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this review, February 21, 2012
Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Ontario
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 13, 2012

Have recently returned from a short business trip in Ottawa and had the pleasure of staying at The Arc Hotel. Staff were extremely friendly, room was tastefully decorated and very clean. Because it was a working trip, I opted for room service and food and presentation were wonderful. I highly recommend this hotel for business and/or pleasure travel!

Room Tip: Opt for the deluxe King - the room is quite a bit larger than the Queen.
See more room tips
  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michellewaterloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this review, February 21, 2012
Thank you for your recommendation of ARC The.Hotel, we are delighted that you enjoyed your stay and we are happy to hear that you would return on your next trip to Ottawa. We will look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
1 review
Reviewed February 10, 2012

My team and I had the pleasure the use THE.ARC for a business workshop - we are regular clients and fans - and once again the experience was great.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this review, February 21, 2012
We are thrilled to hear that you enjoyed your experience at ARC The.Hotel and would like to thank you for leaving a glowing review. We will look forward to being of service again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
confidential
Level Contributor
3 reviews
Reviewed February 7, 2012

This was our second business event in Ottawa, and having experienced excellent service the first time, we decided to come back. The service was excellent and the Catering and Event Sales Manager (NT) was completly devoted to our needs. Having done all of the reservations for this large group was very time consuming, and her spontaneous responses and availabiltiy was very well appreciated. She is sweeter than sugar.....
The hotel is immaculate and the private diner menu was very elaborate. Our out of town clients appreciated the efforts ;-)

Thank you (NT), we will be back...
This Hotel was like finding a pearl in an oyster...

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soniaConfidential
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArcGM, General Manager at ARC The Hotel, responded to this review, February 21, 2012
We are delighted to hear that your group had such an enjoyable experience at ARC The.Hotel. Thank you for your business and for taking the time to leave your feedback and we hope to have you return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ARC The Hotel

Property: ARC The Hotel
Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 
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Also Known As:
Arc Hotel Ottawa

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