My first visit to Ottawa, and an impromptu visit at that! I was tagging along with friends, who booked the hotel for Thursday August 15th, 2013, and from the moment we arrived at the hotel, Ingrid was spectacular!
She booked us in early, with no problems. She was very helpful and personable, and within those first few minutes, without even seeing our room or anything else at the hotel or area, I knew I was going to be coming back! With a brief tour/explanation of what we would find on the main floor for amenities, Ingrid was our first contact with the city, and set the bar for our entire brief but very meaningful trip.
The next morning, I took advantage of the gym and pool facilities, while my roommates had a long lie in. They were clean, and I loved having the whole place to myself that morning, which made it feel extra special for me! I loved the spa music playing in the pool areas, and the bounty of clean towels!
Ingrid not only greeted us, but was there as we checked out the next day. We left feeling so incredibly welcomed, and already planning our next trip back, before we even left the building!More