The night before my arrival I called and requested both a microwave and a refrigerator and the man on the phone told me they could not guarantee it, so I was pleased upon arrival (5:30 p.m. on a Friday) to be told that they could accommodate me. Additionally, after reading reviews stating that some rooms could be noisy, I decided to ask for a quieter room and the staff were helpful. In fact, they even allowed me to check a second room after I realized my room was near the elevator. In the end I kept the original room which turned out to be fine. A few other issues brought me to the front desk and I expected the staff to be impatient, but this never happened and they truly seemed to want to help. They happily gave me directions many times since I had to meet friends who were staying in two other hotels. The location was great in terms of walking to shops and restaurants and it also enabled me to walk to the start of the marathon in under 15 minutes. The rooms are nicely updated though the carpet installation seemed unprofessional or incomplete and some fixtures were not updated though none of this had any affect on the room. I especially appreciated the comfortable bed and slept quite well. I used the "workout" room which honestly disappointed. It had two treadmills, an elliptical, and maybe a few weights though I do not remember since I only wanted to run though I didn't stay long since the temperature actually made it feel like a steam room. Also, I used the Jacuzzi later in the day and some bubbles were discolored. I cannot speak about the food as I did not try anything. The free wireless proved useful. The Canadians were wonderful and if I find myself in Ottawa again I would definitely stay at this hotel as I had a great experience the entire weekend.
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- Also Known As:
- Courtyard Ottawa Downtown Hotel Ottawa
- Ottawa Courtyard