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“Its a Royal Treat with the Best Location in Ottawa”

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Fairmont Chateau Laurier
Ranked #21 of 68 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 16, 2013

I have stayed in CL 3 times and each time it was an awesome fulfilling experience.
Amazing Location right at the Rideau Canal , next to the Parliament on one side and the Downtown on the other, its just a perfect setup. The staff is very hospitable and was prompt.
The rooms are done up well except the TVs, which were a little outdated . Rather there was a funny incidence that I was looking for the LED and could not find it. Called the Customer care and they informed Open the wooden Box to find the TV :)
Overall food was awesome.. Recommend the Sunday Brunch as its the best in town.
This has to be my fav destination whenever I m in Ottawa.

Room Tip: Try the Downtown Facing Room..
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  • Stayed: June 2012, traveled on business
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Thank Sachmak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this reviewResponded May 22, 2013

Thank you for sharing your comments on Trip Advisor, I am delighted that you enjoy the royal treatment! Our Executive Chef and his brigade work tirelessly to ensure that our food offerings are the best for our valued guests and visitors!

We will be sure to share your kind remarks with the team.

As for the televisions in our guestrooms, they were very recently changed over to up-to-date flat screen televisions and I am therefore very surprised by your comment. In an effort to investigate further, additional details would be helpful. Kindly contact me directly at 613-241-1414, at your convenience.

We look forward to welcoming you back very soon!

Sincerely,
Claude J. Sauvé
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,131 - 2,137 of 3,124 reviews

Reviewed May 15, 2013

Hotel is in an excellent location, close to most of the attractions. The room we had was quite small & there was an upgrade of the hotel taking place at the time which meant with scaffolding etc we didn't have much of a view.

  • Stayed: August 2012, traveled as a couple
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Thank ozmuzziemoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this reviewResponded May 22, 2013

Thank you for sharing your feedback. As a heritage hotel, we do have a few smaller rooms; however, in general, we are fortunate to offer our guests spacious rooms with lovely surroundings.


We do make every effort to ensure the quiet enjoyment of our guests, even during renovation projects and we regret your disappointment on this occasion.

We do hope you will allow us the opportunity to welcome you back to Fairmont Château Laurier in the future.

Sincerely,
Claude J. Sauvé
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

I had booked 2 weeks in advance and got a great deal!

There was a protest going on infront of their hotel so I had trouble finding the place. I called to get directions and the hotel redirected me to 3 people then was on hold for 10 minutes!?
Some staff were incredible friendly some were not so much. (I wasn't asked how my stay was just wanted me to pay up)

I got a lovely corner room with an amazing view but it was about a 4 minute walk from the elevator! The room could have been cleaner (some stains in carpet)

The food was very expensive and wasn't that great. They didn't even have those metal covers on the plates to protect from dust!?

Overall a decent stay, if you have a decent room!

  • Stayed: May 2013
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Thank Runningrollers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this reviewResponded May 22, 2013

As next door neighbour to the Parliament Buildings, we are indeed close to the many activities and festivals that take place in our Nation’s Capital.

We apologize for not meeting your expectations on this occasion. We do, however, look forward to welcoming you back one day soon!

Sincerely,
Claude J. Sauvé
General Manager

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Reviewed May 13, 2013

The Fairmont Chauteau Laurier is practically another attraction in Ottawa. Almost anyone who visits Ottawa will stop in here to check it out and say that they had been there. It's located perfectly in downtown with the Rideau Canal right next to it. The Parliament is a stones throw away and so is the By Ward Market. Nice architecture, ambiance, service, and quality.

  • Stayed: July 2012, traveled with family
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Thank SkydogVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this reviewResponded May 15, 2013

We are delighted that you enjoyed your stay with us in Ottawa’s Castle! We look forward to welcoming you back again one day soon.

Sincerely,
Claude J. Sauvé
General Manager

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Reviewed May 12, 2013

Stayed at the Chateau Laurier for a weekend in Ottawa with family. My room was on the 6th floor facing Parliament. The view was nice, and the bed was comfortable.

The public areas of the hotel are immaculately maintained, and the historic character if this hotel is probably its best assets. The service is friendly and very professional. The front desk staff, in particular, seemed very knowledgeable about the history of the hotel. The location is perfectly situated - right next to Parliament and also a very short walk to the Byward Market.

The only drawback to the hotel is that the rooms are a little dated. While I understand that the hotel tries to retain its historic character, I do think a renovation of the rooms could be accomplished without compromising the historic aspect. The bathrooms are very small, and I noticed that the gap between the floor and the bottom of the main door to the room is a little wide - maybe an inch or so. This can mean some unwanted noise coming from hallway traffic. Despite these drawbacks, the rooms are certainly very clean and comfortable, with the exception of the bathroom being a little tight on space.

Overall, however, I was very pleased with the hotel and would definitely stay here again.

  • Stayed: March 2013, traveled with family
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Thank laker777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this reviewResponded May 15, 2013

We are delighted that you enjoyed your stay with us in Ottawa’s Castle! We look forward to welcoming you back again one day soon.

Sincerely,
Claude J. Sauvé
General Manager

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Reviewed May 9, 2013

The Fairmont Chateau Laurier is an institution and a great place to stay when you are in Ottawa. Very friendly service, high end luxury, amazing culinary team (dinner and breakfast in Wilfried's Restaurant were amazing) and a fantastic location. Going for a run along side the Ottawa River is just great... Make sure you end up in one of the many renovated rooms. They are breathtaking.

Stayed: May 2013, traveled on business
Thank Uwe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this reviewResponded May 15, 2013

We are pleased to hear your feedback on our newly renovated guestrooms and that you enjoyed your stay in Ottawa’s Castle!

We look forward to welcoming you back soon.

Sincerely,
Claude J. Sauvé
General Manager

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Reviewed May 8, 2013

Historic Grand Hotel right in downtown next to Parliament buildings if your first time to the Canadian capital great place to stay tours right outside your door and/or walk for most- Rideau canal and Ottawa River literally at the sight too.

Room Tip: high floor facing Parliament and if you can get a corner room you will either also see others parts...
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  • Stayed: October 2012, traveled as a couple
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1  Thank AlanONYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this reviewResponded May 15, 2013

Thank you for sharing your comments on Trip Advisor.

We are delighted that you enjoyed your visit to our Nation’s Capital and look forward to welcoming you back again soon!

Sincerely,
Claude J. Sauvé
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#6 Luxury Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Price Range: $182 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Official Description (provided by the hotel):
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont

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