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“Excellent Location”

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Cartier Place Suite Hotel
Ranked #30 of 67 Hotels in Ottawa
Haley Station, Ontario, Canada
Level 5 Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent Location”
Reviewed April 7, 2013

The hotel is in an excellent location, very close to some great attractions. Restaurants are close by and the underground parking was a great feature. I would definitely stay here again with my family since it is pet friendly and the rooms have everything you need to feel at home.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo-anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, June 5, 2013
Dear Guest,

Thank you for your valuable comments. We are happy to hear that you enjoyed the hotel's close proximity to some of the great attractions Ottawa has to offer. We love families, and it is great that you would stay here again with your family since we are a pet friendly hotel.

Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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757 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
London Ont.
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 14, 2013 via mobile

Convenient location at a good price but there's a $25 per night charge for parking - a bit steep. Only 4 short blocks to the parliment buildings and one and a half to the Rideau Canal. Front staff are freindly and helpfull. Surprisingly, the restaurant at the hotel in very good. The prices are fair with breakfast being the best priced. There are many restaurants within walking distance but if you plan to utilize the kitchenette, be sure to visit a grocery store and don't shop at the over priced downtown grocery shops.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dabeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, June 5, 2013
Dear Guest,

Thank you for your valuable comments. We are happy to hear that you found our staff to be friendly and helpful throughout your stay with us. It is great that your family was able to utilize the fully equipped kitchen in your suite.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longueuil, Canada
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 14, 2013

We booked two bedroom suite for our 3 days stay in Ottawa with 3 kids. Overall the hotel didn’t spoil our vacation impressions, however there are several positive and negative sides:
Positive:
- Location – walking distance to Parliament, Rideau canal, Nature museum
- Big rooms
- Kitchenette in the suite
Negative:
- Expensive parking;
- Out-dated furniture, for the price we’ve paid I’ve expected better conditions;
- Coffee maker was for 12 cups, but coffee refill was for 2 cups and refilled once a day, so bring your own coffee ;
- There was a dishwasher but no washing powder or tablets;
- Not comfortable sofa-bed in the living room;
- Not very clean ;

Room Tip: for a big families 2 bedroom suite is a good choice.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariya N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, June 5, 2013
Dear Guest,

Thank you for your valuable comments. We are happy to hear that you enjoyed the hotel's close proximity to the major attractions. We love families, and it is great that your family enjoyed the spacious Two Bedroom Suite and the fully equipped kitchenette.
You will be happy to hear that our suites are under going renovations.

Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
Level 5 Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 9, 2013

This hotel was well situated. The room was nothing special but we enjoyed the small kitchen and two bathrooms. For families with children this would be a good bet due to the pool, hot tubs, play room and availability of board games. For the price this was a great spot.

Room Tip: Take a high floor to avoid the street noise and perhaps noise from the parking lot (beware, we hit t...
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank punk_n_tiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable comments. We are glad to hear that you enjoyed the fully equipped kitchen. Our hotel is kid friendly; therefore, we are happy to hear that they enjoyed the pool, play room, and board games.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 21, 2013

Got 2 bed apartment for grandparents, parents and a baby. Easy walking distance to the Winterlude events, it was a very cold weekend so it was a bonus to be able to go back tot he hotel and warm up/ rest before heading out again. Several good restaurants near by. Free parking on street at weekends, the parking onsite was around $21 a night, but end of the road there was a parking lot for around $10. Condition was good, kitchen was basic and really for simple meals only. Some previous negative comments about service/condition of apartment, we thought it was all very good for a driving weekend family holiday. Only negative was the swimming pool was a bit dirty and one of the elevators was not working so checkout time was very busy.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anotherjason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, June 5, 2013
Dear Guest,

Thank you for your valuable comments. Our hotel is kid friendly; therefore, we are happy to hear that the Two Bedroom Suite was able to accommodate you and your family during your stay with us. We apologize that one of our elevators was out of service during this time. We are happy to announce that our elevator has since been fully renovated.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundas
1 review
Reviewed February 19, 2013

Just got back from 4 nights at the Cartier Place, really enjoyed our stay! The suite was large enough got the 5 of us,2 adults and 3 teens - although a bit dated it was very clean. Having a full kitchen was a bonus, 2 of our kids have food allergies, so being able to to prepare all meals in our room was nice. First time we've stayed within walking distance of downtown and made the most of it, we were there during Winterlude, so lots to see and do. The parking is expensive for sure, but finding street parking in the area is very difficult, the underground has very steep ramps which bottomed out our van and very low ceilings, you will not get in there with any kind of rooftop carrier! One elevator was out of commission, so had to wait a few times to get up or down, but no big deal really.Friendly helpful staff, we'd go back for sure! Oh, nice comfy beds were a bonus!

Room Tip: The 01 rooms are quiet, with no next door neighbours or elevator shafts.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, March 28, 2013
Dear Guest,

Thank you for your valuable feedback. Our hotel loves families, and it is good to hear that the fully equipped kitchen came in handy in preparing meals for your family.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario
Level 6 Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed December 27, 2012

We were sent here by an airline after a flight cancellation. I was pleasantly surprised at the size of the rooms. These are full suites with a full kitchen, living room and a separate bedroom. The rooms are dates and could use freshening up and a modern touch but that being said the rooms are certainly more than adequate. The beds are comfortable and the rooms were spotlessly clean. The kitchens are well equipped with stove, microwave and dishes so I would recommend this to anyone looking to cut their expenses or expecting a prolonged stay.

The property is clean and has friendly and knowledgeable staff. The check in process was quick and painless. There is a restaurant located in the lobby Cafe Mezzaluna which serves excellent pasta.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GottaGoSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this review, June 5, 2013
Dear Guest,

Thank you for your valuable comments. It is unfortunate that you experienced a flight cancellation; however, we are happy to hear that you found our accommodations spacious and comfortable. It is great that that you found the staff to be friendly and knowledgeable.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cartier Place Suite Hotel

Property: Cartier Place Suite Hotel
Address: 180 Cooper St, Ottawa, Ontario K2P 2L5, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Ottawa
#22 Romantic Hotel in Ottawa
#29 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cartier Place Suite Hotel 3*
Number of rooms: 250
Official Description (provided by the hotel):
"The Cartier Place Suite Hotel was honoured with the 2016 Service Excellence Award from major online travel websites. The hotel has also a 3 Green Key eco-rating. Proud to be family owned and operated, the hotel is a short walk to Parliament Hill, the Ottawa Convention Center, the ByWard Market and City Hall. You will find our pet friendly accommodations in a quiet downtown neighborhood, located one block from the historic Rideau Canal and the trendy boutique area of Elgin Street. Always a favorite among families and business travelers alike; the hotel offers 250 spacious one and two bedroom suites, including VIP suites with Jacuzzi, Business Suites and Penthouse Hospitality Suite with a roof top patio and beautiful city views. Each suite features a full kitchen, separate bedrooms, combined living/dining area with a private balcony. Deluxe meeting and banquet facilities feature floor-to-ceiling windows that overlook our gardens. Guests may also enjoy the games room, children's playroom and the only downtown hotel with a private outdoor garden patio complete with playground and shuffleboard court. The indoor pool, whirlpool, sauna, exercise room and the friendly atmosphere all contribute to a memorable stay. Whatever the reasons for your stay, there's flexibility and a willingness to meet your needs at the Cartier Place Suite Hotel. Whoever you are and wherever you come from, as soon as you step in the door, you will know you are welcome. Suite dreams await you... here." ... more   less 
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Also Known As:
Cartier Place Hotel Ottawa
Cartier Place Suite Ottawa
Hotel Cartier Place Suite

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