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“Good, but outdated”

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Cartier Place Suite Hotel
Ranked #31 of 68 Hotels in Ottawa
Reviewed September 29, 2012

We stayed August 18th. The other reviewers who said this place looked outdated were not kidding!
That being said, everything was clean and comfortable, which is what we wanted in the first place. Staff at the front desk were great. Very happy that it was clean.
The underground parking was a little scary (good luck if you have a taller vehicle).
Location wasn't bad.
Lots of space, and lots of cutlery, etc if you wanted to cook your own meals in the little kitchen. Even has a dishwasher!
This would definitely be a good place to stay if you didn't want to eat out all the time and you were there for an extended visit.

Stayed: August 2012, traveled as a couple
1  Thank reneedo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this reviewResponded June 5, 2013

Dear Guest,

Thank you for your valuable feedback. We are pleased to hear that you found our accommodations to be clean and comfortable. It is great to know that you were able to utilize the spacious suite, including the fully-equipped kitchen.
You will be happy to hear that we are undergoing renovations.

Thank you again.

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Reviewed September 24, 2012

If you travel once a year or less you may not recognize what a diamond this place is. We are seasoned travelers and were very impressed with what this hotel offers. Our room was booked through a travel website and we were expecting a standard room in a hotel that has many suites. As it turned out every room is a suite – more like a one bedroom apartment. There was a full kitchen including cutlery and dishes, table and chairs, couch/tv area, a large bedroom, and every room has a balcony. There are two grocery stores well within walking distance, not to mention the entire downtown and Byward Market. We would recommend this place to anyone. It may be a few bucks more than some other downtown locations but by far worth it. If you use the kitchen you more than recoup the extra cost of the suite in fewer meals out.

Room Tip: The rooms on the front of the building have private balconies, the rooms on the back of the building...
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  • Stayed: September 2012, traveled as a couple
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Thank crwalters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this reviewResponded June 5, 2013

Dear Guest,

Thank you for your valuable comments. We are happy to hear that the One Bedroom suite suited all of your needs during your stay with us. It is great that you were able to utilize the full kitchen.

Thank you again.

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Reviewed September 23, 2012

Stayed at Cartier Place in Ottawa for three nights. The Rooms are a pretty good size (corner room on the 6th floor). Balcony you can actually go out onto. They are somewhat dated rooms, tiny TVs, and older fixtures and sinks that drain very slowly. The Beds are firm (which I don't mind) but the Pillows are aweful (cheap polyfill type), so I never did get that comfortable. Great location right on Elgin with lots of local dining options. Restaurant in the Hotel was closed when I arrived (10pm) and was not open for Breakfast until 9am on Sat/Sun. Not ideal as I was in town on business and needed to go onto Elgin to get food in the mornings. Overall I rate this Hotel a 3/5 and there are many other options in Ottawa at similar prices.

  • Stayed: September 2012, traveled on business
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Thank Bryan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2012

We stayed in Cartier Place Suites for 2 nights and were extremely impressed. The suite consisted of a bedroom with a queen, a full bathroom and a generous living room that was separated by a counter to the fully equipped Kitchen.
The hotel's location was very convenient for exploring downtown Ottawa on foot and ideal for walking to a variety of local pubs and restaurants. The bed was comfortable and the room clean with quality linens.

Room Tip: Although the hotel has it's own restaurant, we only ate breakfast there. The little pub that is...
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  • Stayed: September 2012, traveled as a couple
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Thank AlanS573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this reviewResponded March 28, 2013

Dear Guest,

Thank you for your valuable comments. We are happy to hear that you enjoyed the spaciousness of our one bedroom suite as well as the fully equipped kitchen.

Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

The hotel is a bit dated. I haven't been in a room with a tube TV in a long time.
Having said that, the room was very clean. A lot of space. Having 3 beds worked out great.
The staff were friendly.
FYI do not park your car in the underground with a roof rack!

We were close to Carleton U like we wanted and close to the food market too!
We were there for 1 night and while it's not fancy it worked out great. I agree withthe noisy air conditioners but that didn't bother me and I slept great.

  • Stayed: August 2012, traveled with family
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Thank wasntme58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this reviewResponded June 5, 2013

Dear Guest,

Thank you for your valuable comments. It is great to hear that you found the suite to be very clean and spacious. You will be happy to hear that we are currently updating our televisions.

Thank you again.

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Reviewed September 3, 2012

Hotel is in a great area-close to downtown Ottawa, lots of restaurants and cafes. Hotel decor was a bit dated but very, very clean. Suite was spacious and well laid out. The beds were a bit too soft for us and the air conditioners in the bedrooms were noisy. There was also a fair amount of street noise. The staff was very friendly. Good for families, especially if you are staying in the area for several days.

  • Stayed: September 2012, traveled with family
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Thank SusanC155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this reviewResponded June 5, 2013

Dear Guest,

Thank you for your valuable comments. We are happy to hear that you found our accommodations to be very clean and spacious. It is great that you found the staff to be friendly during your stay with us. We love families; therefore, it is great to hear that you would recommend us for families.

Thank you again.

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Reviewed August 30, 2012

We were 12 people, 4 generations, staying in 6 different rooms. The location was excellent with the Rideau Centre, Parliament Hill and the Market within an easy walk. The pool and play area were a big hit with the under 5's as well as the adults. The restaurant was fabulous with a large table to accommodate all 12 of us and the food was superb.

We will definitely do it again.

  • Stayed: August 2012, traveled with family
    • Value
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    • Cleanliness
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Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager003, General Manager at Cartier Place Suite Hotel, responded to this reviewResponded March 28, 2013

Dear Guest,

Thank you for your valuable comments. Our hotel is family friendly, and we are pleased to hear that the children enjoyed the pool and play area.

Thank you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cartier Place Suite Hotel

Address: 180 Cooper St, Ottawa, Ontario K2P 2L5, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Ottawa
#22 Romantic Hotel in Ottawa
#29 Business Hotel in Ottawa
Price Range: $93 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cartier Place Suite Hotel 3*
Number of rooms: 250
Official Description (provided by the hotel):
"The Cartier Place Suite Hotel was honoured with the 2016 Service Excellence Award from major online travel websites. The hotel has also a 3 Green Key eco-rating. Proud to be family owned and operated, the hotel is a short walk to Parliament Hill, the Ottawa Convention Center, the ByWard Market and City Hall. You will find our pet friendly accommodations in a quiet downtown neighborhood, located one block from the historic Rideau Canal and the trendy boutique area of Elgin Street. Always a favorite among families and business travelers alike; the hotel offers 250 spacious one and two bedroom suites, including VIP suites with Jacuzzi, Business Suites and Penthouse Hospitality Suite with a roof top patio and beautiful city views. Each suite features a full kitchen, separate bedrooms, combined living/dining area with a private balcony. Deluxe meeting and banquet facilities feature floor-to-ceiling windows that overlook our gardens. Guests may also enjoy the games room, children's playroom and the only downtown hotel with a private outdoor garden patio complete with playground and shuffleboard court. The indoor pool, whirlpool, sauna, exercise room and the friendly atmosphere all contribute to a memorable stay. Whatever the reasons for your stay, there's flexibility and a willingness to meet your needs at the Cartier Place Suite Hotel. Whoever you are and wherever you come from, as soon as you step in the door, you will know you are welcome. Suite dreams await you... here." ... more   less 
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Also Known As:
Cartier Place Hotel Ottawa
Cartier Place Suite Ottawa
Hotel Cartier Place Suite

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